TV VLAANDEREN & TÉLÉSAT Customer Service
TV VLAANDEREN's phone number is: +32 2790 2790. TÉLÉSAT's phone number is: +32 2290 2290. Other contact options of TV VLAANDEREN and TÉLÉSAT are the contact form on the website, the online chatbot and their Social Media.
Contact Info TV VLAANDEREN & TÉLÉSAT Customer Service
In the overview below, you find all the information regarding the contact options of TV VLAANDEREN & TÉLÉSAT, including the opening hours of the TV VLAANDEREN & TÉLÉSAT customer service.
| Contact Options | Information | Opening Hours |
|---|---|---|
| TV VLAANDEREN phone number (customers) | +32 2790 2790 | Monday - Friday: 9am - 7pm Saturday: 10am - 5pm |
| TÉLÉSAT phone number (customers) | +32 2290 2290 | Monday - Friday: 9am - 7pm Saturday: 10am - 5pm |
| Cancel your TV VLAANDEREN / TÉLÉSAT contract and switch to another provider | Monday - Friday: 8am - 7pm Saturday: 8:30am - 6:30pm | |
| Information service telecom | Monday - Friday: 8am - 7pm Saturday: 8:30am - 6:30pm | |
| TV VLAANDEREN mail address | Online form | TV VLAANDEREN will get back to your within a couple working days. |
| TÉLÉSAT mail address | Online form | TÉLÉSAT will get back to your within a couple working days. |
| Digital contact options TV VLAANDEREN | Online chat, Facebook and Instagram. | TV VLAANDEREN will get back to you as soon as possible. |
| Digital contact options TÉLÉSAT | Online chat, Facebook and Instagram. | TÉLÉSAT will get back to you as soon as possible. |
Both TV VLAANDEREN and TÉLÉSAT have an an elaborate FAQ-section on the website where you might be able to find the answer to your question in already.
It is not possible to call either TV VLAANDEREN or TÉLÉSAT free of charge.
Do you have questions about telecom, your contract or do you need help?
Our English-speaking advisors will help free of charge with all your questions and problems related to telecom. (free service)
Do you have questions about telecom or need help?
Our English-speaking advisors will help free of charge with all your questions and problems related to telecom. (free service)
How Do You Contact the Complaints Service of TV VLAANDEREN & TÉLÉSAT?
If you want to file a complaint about TV VLAANDEREN or TÉLÉSAT, you need to contact the customer service of the respective telecom provider. It is recommended to do this through the online form, so you have written proof of the complaint and follow-up on it.
If you are not happy with the outcome of the complaint, you can contact the Ombudsman for Telecommunications. They work as a mediator between you and TV VLAANDEREN or TÉLÉSAT, trying to find a solution both parties will be happy with. You can file a complaint through the website of the Ombudsman.
How Do You Take Out a TV VLAANDEREN or TÉLÉSAT Contract?
Do you want to take out a contract with TV VLAANDEREN or TÉLÉSAT? You can do this yourself through the website of TV VLAANDEREN or TÉLÉSAT or by going to a resell point of either telecom provider.
It is strongly advised to compare all telecom offers before taking out a contract with TV VLAANDEREN or TÉLÉSAT. If you need help with this, you can contact the telecom experts of CallMePower for help: +32 2588 2547.
Points of Attention When Taking Out a TV VLAANDEREN or TÉLÉSAT Contract
Is the TV VLAANDEREN or TÉLÉSAT contract your first contract in Belgium? Do not forget to cancel, if necessary, your telecom contract(s) in your previous country. Do not forget to inform important institutes and organizations (e.g. the government) and your family and friends about this change!
Do you currently already have a contract with a Belgium telecom provider? Switching of provider can be done in two ways:
- Take out a new contract yourself and inform TV VLAANDEREN or TÉLÉSAT that you want to use Easy Switch. TV VLAANDEREN or TÉLÉSAT will then take care of cancelling your current contract.
- Take out a new contract and cancel your current contract yourself.
After taking out a new contract with TV VLAANDEREN or TÉLÉSAT, it is important to make sure that you send back all the equipment that you rented or loaned from your old provider back to them. If you do not do so, you may be charged a fee.
How Do You Cancel a TV VLAANDEREN or TÉLÉSAT Contract?
Are you no longer happy with TV VLAANDEREN or TÉLÉSAT? If you want to switch to a different provider, you can call CallMePower for help with comparing telecom providers, taking out a new contract, and cancelling your current contract with TV VLAANDEREN or TÉLÉSAT. You can reach our telecom experts on +32 2588 2547 or through the online chat.
You can also take out a contract with a new telecom provider yourself. You will then have the choice between cancelling your TV VLAANDEREN or TÉLÉSAT contract yourself, or using Easy Switch. With the latter, your new provider will cancel your TV VLAANDEREN or TÉLÉSAT contract.
Of course, you also have the possibility to cancel your TV VLAANDEREN or TÉLÉSAT contracts yourself. To do this, you need to call the customer service of TV VLAANDEREN or TÉLÉSAT or send TV VLAANDEREN or TÉLÉSAT a letter through post.
Do you have questions about telecom, your contract or do you need help?
Our English-speaking advisors will help free of charge with all your questions and problems related to telecom. (free service)
Do you have questions about telecom or need help?
Our English-speaking advisors will help free of charge with all your questions and problems related to telecom. (free service)
What Do You Need To Do When You Move?
What you need to do when you move, depends on the contracts you have taken out with TV VLAANDEREN or TÉLÉSAT and where you move to:
- I move within Belgium and had an installation in my previous home
You have to inform TV VLAANDEREN or TÉLÉSAT about your move by contacting their customer service. They will then contact you to make an appointment for the installation in your new place. - I move within Belgium and did not have an installation in my previous home
You have to change your address in the online customer zone from the old address to your new address. - I move abroad
It is not possible to remain a customer with TV VLAANDEREN or TÉLÉSAT. Therefore, you would need to cancel your contract by calling TV VLAANDEREN or TÉLÉSAT or by sending them a letter through mail and take out new contracts with a provider in your new country.