VOO is a TV and internet provider in Belgium. Find out everything you need to know about their bundles, prices, coverage, and customer service, before subscribing to one of the VOO plans.
Discover the VOO Packs
Eventhough VOO offers plans for internet, TV, mobile phone and a fixed line, it is only possible to take out a TV and fixed line plan through a VOO pack. You have, however, the choice between a great amount of packs.
- VOO internet and TV pack
- VOO internet and mobile pack
- VOO internet, TV, and mobile pack
- VOO internet, TV, and fixed line pack
- VOO internet, TV, mobile, and fixed line pack
Would you like to subscribe to a contract with VOO?
Get free assistance from one of CallMePower's English- or Spanish-speaking telecom advisors!
Would you like to subscribe to a contract with VOO?
Let us call you back for free assistance from one of CallMePower's English- or Spanish-speaking telecom advisors!
VOO has a mobile coverage throughout whole Belgium, but subscribing to a pack or internet plan can only be done in Wallonia and certain zipcodes in Brussels. You can take out a VOO subscription in the following zipcodes in Brussels:
- Auderghem (1160)
- Evere (1140)
- Ixelles (1050 and 1051)
- Saint-Gilles (1060)
- Uccle (1180)
- Woluwe-Saint-Pierre (1150)
Discover the VOO TV Subscriptions
When subscribing to a pack with TV, you have the choice between two VOO TV plans. The main difference between these plans is whether you receive a TV decoder, or that the only way you can watch TV is through the application.
Discover the VOO Mobile Phone Subscriptions
You have the choice between several VOO mobile phone plans. These plans are these same, regardless of taking out just a VOO mobile phone plan or a mobile phone plan in combination with a pack. You will, however, receive a discount when you take out a mobile phone plan in a VOO pack.
Discover the VOO Internet Subscriptions
If you want to take out a VOO internet subscription, you can choose between a couple of internet plans. These plans differ in the maximum internet speed that VOO can deliver at your house. The speed can, however, always be lower because of personal circumstances.
VOO Fast
VOO Superfast
Easy subscription
Easy subscription
Contacting the VOO Customer Service
For people who are not comfortable speaking in French, you can use VOOassistance or the VOO Forum to get answers to your questions. It is also possible to contact VOO through Facebook Messenger, Instagram or Twitter or to go by a VOO shop. In these case, it can however not be garantued that an English speaking employee is available.
If you are comfortable enough in French, you can also always call the VOO customer service:
You can contact VOO for technical issues on weekdays from 8:30am to 9:30pm and on weekends from 9am to 9:30pm. For general support or questions about your invoices, you can contact VOO on weekdays from 8:30am to 6pm and on Saturday from 9am to 1pm.
Would you like to subscribe to a contract with VOO?
Get free assistance from one of CallMePower's English- or Spanish-speaking telecom advisors!
Would you like to subscribe to a contract with VOO?
Let us call you back for free assistance from one of CallMePower's English- or Spanish-speaking telecom advisors!
myVOO, the VOO Customer Area
myVOO is the VOO customer area. You can access myVOO on your computer via internet, or via the app on your mobile phone.
In myVOO, you can, among others:
How Do You Connect to myVOO?
If you already have a myVOO account, you can log in via this link. All you need to do is enter your email adress and your password.
How Do You Register for myVOO?
If you do not have a myVOO account yet, you need to create one before you can take advantags of the customer area. All you need to do, is click on "Create an account".
To register for myVOO, you will need to enter the following information:
You will then have to click on "Continue", after which you will receive a confirmation email asking you to create a password for your account. Remember to check your spambox if this is not the case. The password should consist of at least eight characters including at least one capital letter, one small letter and one number or special signs.
If you have filled out your new password, you will have to accept the general conditions of VOO and then click on "Create my account". Once this is done, you can login to myVOO on your computer or through the mobile application.
- VOO Streaming consists of 21 TV channels, which you can only watch through the application. You can re-start programs and watch back programs up to seven days ago.
- VOO TV consists of 80 TV channels, which you can watch through the application and with the TV decoder. Apart from re-starting and watching programs back, you can also record programs.
- 078 50 50 50
- get insight into your usage
- find your invoices
- manage your subscriptions
- activate extra options
- set your personal preferences
- plan your move
- your email adress (this will then serve as your login to myVOO)
- your client number (this can be found in the top left corner of your invoice or your contract)