VOO is a big telecom provider in Wallonia and the French communicaties in Brussels offering broadband, mobile, television and fixed line offers. You can reach their customer service by phone, through the webform, or by visiting one of the many shops.
VOO Offers
VOO offers a large selection of mobile and internet offers. Moreover, they offer packs combining mobile & broadband, broadband & television, mobile, broadband & television, broadband, television & fixed line, and mobile, broadband, television & fixed line.
VOO also offers the possibility to buy a new smartphone. This can only be done both with a mobile subscription. If you buy a smartphone through VOO, you will pay monthly for your smartphone.
Where a VOO mobile subscription can be taken out from whole Belgium, an internet subscription or pack can only be taken out in Wallonia or in one of the French communities in Brussels. These communities are:
- Auderghem (1160)
- Evere (1140)
- Ixelles (1050 and 1051)
- Saint-Gilles (1060)
- Uccle (1180)
- Woluwe-Saint-Pierre (1150)
VOO Broadband, Mobile, Television and Fixed Line
| Offer | Content Offer | Price Offer |
|---|---|---|
 Quatro net rapide + 15GB + Streaming + Téléphone fixe |
VDSL
Unlimited
200 Mbps
10 Mbps 15 GB
Unlimited
Unlimited
channels
|
€70,00
|
|
Quatro net rapide + 50GB + Streaming + Téléphone fixe |
VDSL
Unlimited
200 Mbps
10 Mbps 50 GB
Unlimited
Unlimited
channels
|
€75,00
|
|
Quatro net rapide + 15GB + TV + Téléphone fixe |
VDSL
Unlimited
200 Mbps
10 Mbps 15 GB
Unlimited
Unlimited
channels
|
€77,00
|
|
Quatro net rapide + 50GB + TV + Téléphone fixe |
VDSL
Unlimited
200 Mbps
10 Mbps 50 GB
Unlimited
Unlimited
channels
|
€82,00
|
|
Quatro net rapide + 300GB + Streaming + Téléphone fixe |
VDSL
Unlimited
200 Mbps
10 Mbps 300 GB
Unlimited
Unlimited
channels
|
€85,00
|
|
Quatro net giga rapide + 15GB + Streaming + Téléphone fixe |
VDSL
Unlimited
1 Gbps
50 Mbps 15 GB
Unlimited
Unlimited
channels
|
€86,00
|
|
Quatro net giga rapide + 50GB + Streaming + Téléphone fixe |
VDSL
Unlimited
1 Gbps
50 Mbps 50 GB
Unlimited
Unlimited
channels
|
€91,00
|
|
Quatro net rapide + 300GB + TV + Téléphone fixe |
VDSL
Unlimited
200 Mbps
10 Mbps 300 GB
Unlimited
Unlimited
channels
|
€92,00
|
|
Quatro net giga rapide + 15GB + TV + Téléphone fixe |
VDSL
Unlimited
1 Gbps
50 Mbps 15 GB
Unlimited
Unlimited
channels
|
€93,00
|
|
Quatro net giga rapide + 50GB + TV + Téléphone fixe |
VDSL
Unlimited
1 Gbps
50 Mbps 50 GB
Unlimited
Unlimited
channels
|
€98,00
|
|
Quatro net giga rapide + 300GB + Streaming + Téléphone fixe |
VDSL
Unlimited
1 Gbps
50 Mbps 300 GB
Unlimited
Unlimited
channels
|
€101,00
|
|
Quatro net giga rapide + 300GB + TV + Téléphone fixe |
VDSL
Unlimited
1 Gbps
50 Mbps 300 GB
Unlimited
Unlimited
channels
|
€108,00
|
Monthly prices on: 12/10/2024
VOO Broadband, Mobile and Television
| Offer | Content Offer | Price Offer |
|---|---|---|
|
Trio net rapide + 15GB + Streaming |
VDSL
Unlimited
200 Mbps
10 Mbps 15 GB
Unlimited
Unlimited
channels
|
€53,00
|
|
Trio net rapide + 50GB + Streaming |
VDSL
Unlimited
200 Mbps
10 Mbps 50 GB
Unlimited
Unlimited
channels
|
€58,00
|
|
Trio net rapide + 15GB + TV |
VDSL
Unlimited
200 Mbps
10 Mbps 15 GB
Unlimited
Unlimited
channels
|
€65,00
|
|
Trio net rapide + 300GB + Streaming |
VDSL
Unlimited
200 Mbps
10 Mbps 300 GB
Unlimited
Unlimited
channels
|
€68,00
|
|
Trio net rapide + 50GB + TV |
VDSL
Unlimited
200 Mbps
10 Mbps 50 GB
Unlimited
Unlimited
channels
|
€70,00
|
|
Trio net giga rapide + 15GB + Streaming |
VDSL
Unlimited
1 Gbps
50 Mbps 15 GB
Unlimited
Unlimited
channels
|
€74,00
|
|
Trio net giga rapide + 50GB + Streaming |
VDSL
Unlimited
1 Gbps
50 Mbps 50 GB
Unlimited
Unlimited
channels
|
€79,00
|
|
Trio net rapide + 300GB + TV |
VDSL
Unlimited
200 Mbps
10 Mbps 300 GB
Unlimited
Unlimited
channels
|
€80,00
|
|
Trio net giga rapide + 15GB + TV |
VDSL
Unlimited
1 Gbps
50 Mbps 15 GB
Unlimited
Unlimited
channels
|
€81,00
|
|
Trio net giga rapide + 50GB + TV |
VDSL
Unlimited
1 Gbps
50 Mbps 50 GB
Unlimited
Unlimited
channels
|
€86,00
|
|
Trio net giga rapide + 300GB + Streaming |
VDSL
Unlimited
1 Gbps
50 Mbps 300 GB
Unlimited
Unlimited
channels
|
€89,00
|
|
Trio net giga rapide + 300GB + TV |
VDSL
Unlimited
1 Gbps
50 Mbps 300 GB
Unlimited
Unlimited
channels
|
€96,00
|
Monthly prices on: 12/10/2024
VOO Broadband, Television and Fixed Line
| Offer | Content Offer | Price Offer |
|---|---|---|
|
Trio net rapide + Streaming + Téléphone fixe |
VDSL
Unlimited
200 Mbps
10 Mbps channels
|
€57,00
|
|
Trio net rapide + TV + Téléphone fixe |
VDSL
Unlimited
200 Mbps
10 Mbps channels
|
€64,00
|
|
Trio net giga rapide + Streaming + Téléphone fixe |
VDSL
Unlimited
1 Gbps
50 Mbps channels
|
€73,00
|
|
Trio net giga rapide + TV + Téléphone fixe |
VDSL
Unlimited
1 Gbps
50 Mbps channels
|
€80,00
|
Monthly prices on: 12/10/2024
VOO Broadband and Mobile
| Offer | Content Offer | Price Offer |
|---|---|---|
|
Duo net rapide + 15GB |
VDSL
Unlimited
200 Mbps
10 Mbps 15 GB
Unlimited
Unlimited
|
€48,00
|
|
Duo net rapide + 50GB |
VDSL
Unlimited
200 Mbps
10 Mbps 50 GB
Unlimited
Unlimited
|
€53,00
|
|
Duo net rapide + 300GB |
VDSL
Unlimited
200 Mbps
10 Mbps 300 GB
Unlimited
Unlimited
|
€63,00
|
|
Duo net giga rapide + 15GB |
VDSL
Unlimited
1 Gbps
50 Mbps 15 GB
Unlimited
Unlimited
|
€64,00
|
|
Duo net giga rapide + 50GB |
VDSL
Unlimited
1 Gbps
50 Mbps 50 GB
Unlimited
Unlimited
|
€69,00
|
|
Duo net giga rapide + 300GB |
VDSL
Unlimited
1 Gbps
50 Mbps 300 GB
Unlimited
Unlimited
|
€79,00
|
Monthly prices on: 12/10/2024
VOO Broadband and Television
| Offer | Content Offer | Price Offer |
|---|---|---|
|
Duo net rapide + Streaming |
VDSL
Unlimited
200 Mbps
10 Mbps channels
|
€45,00
|
|
Duo net rapide + TV |
VDSL
Unlimited
200 Mbps
10 Mbps channels
|
€52,00
|
|
Duo net giga rapide + Streaming |
VDSL
Unlimited
1 Gbps
50 Mbps channels
|
€61,00
|
|
Duo net giga rapide + TV |
VDSL
Unlimited
1 Gbps
50 Mbps channels
|
€68,00
|
Monthly prices on: 12/10/2024
VOO Broadband
| Offer | Content Offer | Price Offer |
|---|---|---|
|
Net super relax |
VDSL
Unlimited
200 Mbps
10 Mbps |
€40,00
|
|
Net giga max |
VDSL
Unlimited
1 Gbps
50 Mbps |
€56,00
|
Monthly prices on: 12/10/2024
VOO Mobile
| Offer | Content Offer | Price Offer |
|---|---|---|
|
Solo 15GB |
15 GB
Unlimited
Unlimited
|
€18,00
|
|
Solo 50GB |
50 GB
Unlimited
Unlimited
|
€23,00
|
|
Solo 300GB |
300 GB
Unlimited
Unlimited
|
€39,00
|
Monthly prices on: 12/10/2024
VOO Television
| Offer | Content Offer | Price Offer |
|---|---|---|
|
|
Without tv-box
21 channels
|
€10,00
|
|
|
With tv-box
80 channels
|
€17,00
|
Monthly prices on: 12/10/2024
VOO Fixed Line
The fixed line of VOO allows you to call unlimited, 24/7, to fixed lines in Belgium (limited to 1,000 minutes a month). If you would like to call to mobile numbers (in Belgium or abroad) or to fixed lines abroad as well, you would need to activate one of the VOO fixed line options.
How Can You Take Out a VOO Subscription?
Call +32 2588 2547 or visit a VOO store for help with taking out a VOO subscription. The telecom advisors from CallMePower will help you free of cost with taking out a VOO subscription. If you currently already have a subscription with another Belgian telecom provider, they will also help you to cancel this contract.
You can take out a VOO subscription yourself through the VOO website. You just have to configure your offer and then click on "Order". You will then be sent to the ordering process.
Would you like to subscribe to a contract with VOO?
Get assistance from one of CallMePower's English-speaking telecom advisors! (free service)
Would you like to subscribe to a contract with VOO?
Let us call you back for assistance from one of CallMePower's English-speaking telecom advisors! (free service)
VOO Reviews
In October 2024, VOO received a rating of 3.1/5 on Trustpilot (2,027 reviews). The opinion of CallMePowers' telecom experts are in line with this score.
- VOO has a very large selection of offers and options.
- VOO has a rather extensive customer service, with lots of shops.
- It is not possible to take out a VOO internet subscription or pack from Flanders.
Social Tariff with VOO
If you are an inhabitant of Belgium, and if you meet several conditions (based upon disability and income), you might be able to use the social tariff through VOO.
When you apply for the social tariff, you will be able to take out a special VOO internet or internet and television offer for a low price.
For more information about the criteria for the social tariff, the social tariff offers with VOO, and taking out an offer, you can contact the VOO customer service.
VOO Customer Service
You can reach the customer service of VOO by phone, by visiting one of their shops, or online through the webform.
| Contact Option | Information | Opening Hours |
|---|---|---|
| VOO phone number | +32 7850 5050 | Monday - Friday: 8:30am - 9:30pm Weekend: 9am - 9:30pm |
| Take out a VOO contract | Monday - Friday: 8am - 7pm Saturday: 8:30am - 5:30pm | |
| Information VOO offers | Monday - Friday: 8am - 7pm Saturday: 8:30am - 5:30pm | |
| Cancelling VOO and taking out another subscription | Monday - Friday: 8am - 7pm Saturday: 8:30am - 5:30pm | |
| Information service broadband, mobile and television | Monday - Friday: 8am - 7pm Saturday: 8:30am - 5:30pm | |
| Digital contact options | Webform, Facebook Messenger, Instagram, or Twitter | The customer service will get back to your as soon as possible. |
VOO Shops
VOO has shops through Wallonia and Brussels. In a VOO shop, you can take out a VOO subscription, but you can also receive more information, ask for help with problems, or buy a new smartphone.
Cancelling a VOO Contract
Cancelling your VOO contract can be done in several ways:
- Take out a contract with another provider, and inform them during the ordering process that you would like to use Easy Switch (when switching for internet and possibly television) and / or that you would like to keep your phone number (when switching for mobile phone). Your new provider will then cancel your contract with VOO.
- Call the telecom advisors of CallMePower for help with cancelling your VOO contract, and taking out a new contract with a different provider: +32 2588 2547.
- Call the VOO customer service to cancel your contract by yourself.
Want to subscribe to a Belgian broadband or mobile phone provider?
Our English-speaking advisors will help you comparing all the providers, finding the best offer for you and taking out a new contract. (free service)
Want to subscribe to a Belgian broadband or mobile phone provider?
Let our English-speaking advisors call you back for help with comparing all the providers, finding the best offer for you and taking out a new contract. (free service)
What Do You Need To Do With a Move?
Are you a customer with VOO, and do you plan on moving within Belgium? If you only have a mobile subscription, it is sufficient to only change your address in the myVOO customer zone.
Do you, have a broadband subscription (regardless whether this is with or without television and / or mobile), and do you move within Wallonia or to one of the communities in Brussels with a VOO coverage? You then need to inform VOO about your move by calling them or by filling out the webform. You have to do this 3 to 4 weeks before the move, or 6 weeks if there is not yet a connection to the VOO network at your new house.
If you have a broadband subscription, and you move to Flanders or a Dutch community in Brussels, then you need to switch provider. CallMePower can help you with this. You can call us on: +32 2588 2547.
If you are moving abroad, you cannot keep your VOO subscription. Therefore, you would need to cancel the contract. To do so, you need to call the VOO customer service.