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Orange is a big telecom provider offering broadband, mobile, television and fixed line offers. Moreover, it is possible to buy a prepaid card with Orange. You can reach their customer service by phone, through an online chat or the webform, through the customer zone, or by visiting one of the many shops.

Orange Offers

Orange offers a large selection of mobile and internet offers. Moreover, they offer packs combining mobile and broadband, broadband and television, and mobile, broadband and television. It is also possible to add a fixed line to the packs.

Orange also offers the possibility to buy a new smartphone. This can be done both with and without a mobile subscription. If you buy a smartphone and take out a new Orange mobile offer at the same time, you will have the possibility to pay monthly for your smartphone.

Orange Broadband, Mobile, Television and Fixed Line

Orange Broadband, Mobile, Television and Fixed Line offers
Offer Content Offer Price Offer
Orange
Love trio Start Fiber + Mobile Small + TV lite + Téléphone fixe
VDSL
Unlimited
200 Mbps
15 Mbps
8 GB
Unlimited
Unlimited
Without tv-box
20 channels
€64,00
For 12 months, then €79,00
You will save €252,00

Orange
Love trio Start Fiber + Mobile Mobile + TV lite + Téléphone fixe
VDSL
Unlimited
200 Mbps
15 Mbps
50 GB
Unlimited
Unlimited
Without tv-box
20 channels
€69,00
For 12 months, then €84,00
You will save €276,00

Orange
Love trio Start Fiber + Mobile Small + TV + Téléphone fixe
VDSL
Unlimited
200 Mbps
15 Mbps
8 GB
Unlimited
Unlimited
With tv-box
70 channels
€73,00
For 12 months, then €88,00
You will save €252,00

Orange
Love trio Zen Fiber + Mobile Small + TV lite + Téléphone fixe
VDSL
Unlimited
500 Mbps
50 Mbps
8 GB
Unlimited
Unlimited
Without tv-box
20 channels
€74,00
For 12 months, then €89,00
You will save €252,00

Orange
Love trio Start Fiber + Mobile Medium + TV + Téléphone fixe
VDSL
Unlimited
200 Mbps
15 Mbps
50 GB
Unlimited
Unlimited
With tv-box
70 channels
€78,00
For 12 months, then €93,00
You will save €276,00

Orange
Love trio Zen Fiber + Mobile Medium + TV lite + Téléphone fixe
VDSL
Unlimited
500 Mbps
50 Mbps
50 GB
Unlimited
Unlimited
Without tv-box
20 channels
€79,00
For 12 months, then €94,00
You will save €276,00

Orange
Love trio Zen Fiber + Mobile Small + TV + Téléphone fixe
VDSL
Unlimited
500 Mbps
50 Mbps
8 GB
Unlimited
Unlimited
With tv-box
70 channels
€83,00
For 12 months, then €98,00
You will save €252,00

Orange
Love Trio Giga Fiber + Mobile Small + TV lite + Téléphone fixe
VDSL
Unlimited
1 Gbps
50 Mbps
8 GB
Unlimited
Unlimited
Without tv-box
20 channels
€84,00
For 12 months, then €99,00
You will save €252,00

Orange
Love trio Start Fiber + Mobile Large + TV lite + Téléphone fixe
VDSL
Unlimited
200 Mbps
15 Mbps
300 GB
Unlimited
Unlimited
Without tv-box
20 channels
€85,00
For 12 months, then €100,00
You will save €300,00

Orange
Love trio Zen Fiber + Mobile Medium + TV + Téléphone fixe
VDSL
Unlimited
500 Mbps
50 Mbps
50 GB
Unlimited
Unlimited
With tv-box
70 channels
€88,00
For 12 months, then €103,00
You will save €276,00

Orange
Love Trio Fiber Internet + TV + Mobile Small + Téléphone fixe
Fiber
Unlimited
200 Mbps
15 Mbps
8 GB
Unlimited
Unlimited
With tv-box
70 channels
€88,00
For the whole duration of the contract (instead of €90,00)
You will save €24,00 a year

Orange
Love Trio Giga Fiber + Mobile Medium + TV lite + Téléphone fixe
VDSL
Unlimited
1 Gbps
50 Mbps
50 GB
Unlimited
Unlimited
Without tv-box
20 channels
€89,00
For 12 months, then €104,00
You will save €276,00

Orange
Love Trio Giga Fiber + Mobile Small + TV + Téléphone fixe
VDSL
Unlimited
1 Gbps
50 Mbps
8 GB
Unlimited
Unlimited
With tv-box
70 channels
€93,00
For 12 months, then €108,00
You will save €252,00

Orange
Love Trio Fiber Internet + TV + Mobile Medium + Téléphone fixe
Fiber
Unlimited
200 Mbps
15 Mbps
50 GB
Unlimited
Unlimited
With tv-box
70 channels
€93,00
For the whole duration of the contract (instead of €97,00)
You will save €48,00 a year

Orange
Love trio Start Fiber + Mobile Large + TV + Téléphone fixe
VDSL
Unlimited
200 Mbps
15 Mbps
300 GB
Unlimited
Unlimited
With tv-box
70 channels
€94,00
For 12 months, then €109,00
You will save €300,00

Orange
Love trio Zen Fiber + Mobile Large + TV lite + Téléphone fixe
VDSL
Unlimited
500 Mbps
50 Mbps
300 GB
Unlimited
Unlimited
Without tv-box
20 channels
€95,00
For 12 months, then €110,00
You will save €300,00

Orange
Love Trio Giga Fiber + Mobile Medium + TV + Téléphone fixe
VDSL
Unlimited
1 Gbps
50 Mbps
50 GB
Unlimited
Unlimited
With tv-box
70 channels
€98,00
For 12 months, then €113,00
You will save €276,00

Orange
Love trio Zen Fiber + Mobile Large + TV + Téléphone fixe
VDSL
Unlimited
500 Mbps
50 Mbps
300 GB
Unlimited
Unlimited
With tv-box
70 channels
€104,00
For 12 months, then €119,00
You will save €300,00

Orange
Love Trio Giga Fiber + Mobile Large + TV lite + Téléphone fixe
VDSL
Unlimited
1 Gbps
50 Mbps
300 GB
Unlimited
Unlimited
Without tv-box
20 channels
€105,00
For 12 months, then €120,00
You will save €300,00

Orange
Love Trio Fiber Internet + TV + Mobile Large + Téléphone fixe
Fiber
Unlimited
200 Mbps
15 Mbps
300 GB
Unlimited
Unlimited
With tv-box
70 channels
€109,00
For the whole duration of the contract (instead of €115,00)
You will save €72,00 a year

Orange
Love Trio Giga Fiber + Mobile Large + TV + Téléphone fixe
VDSL
Unlimited
1 Gbps
50 Mbps
300 GB
Unlimited
Unlimited
With tv-box
70 channels
€114,00
For 12 months, then €129,00
You will save €300,00

Monthly prices on: 08/11/2024

Orange Broadband, Mobile and Television

Orange Broadband, Mobile and Television offers
Offer Content Offer Price Offer
Orange
Love trio Start Fiber + Mobile Small + TV lite
VDSL
Unlimited
200 Mbps
15 Mbps
8 GB
Unlimited
Unlimited
Without tv-box
20 channels
€52,00
For 12 months, then €67,00
You will save €252,00

Orange
Love trio Start Fiber + Mobile Medium + TV lite
VDSL
Unlimited
200 Mbps
15 Mbps
50 GB
Unlimited
Unlimited
Without tv-box
20 channels
€57,00
For 12 months, then €72,00
You will save €276,00

Orange
Love trio Start Fiber + Mobile Small + TV
VDSL
Unlimited
200 Mbps
15 Mbps
8 GB
Unlimited
Unlimited
With tv-box
70 channels
€61,00
For 12 months, then €76,00
You will save €252,00

Orange
Love trio internet Zen Fiber + Mobile Small + TV lite
VDSL
Unlimited
500 Mbps
50 Mbps
8 GB
Unlimited
Unlimited
Without tv-box
20 channels
€62,00
For 12 months, then €77,00
You will save €252,00

Orange
Love trio Start Fiber + Mobile Medium + TV
VDSL
Unlimited
200 Mbps
15 Mbps
50 GB
Unlimited
Unlimited
With tv-box
70 channels
€66,00
For 12 months, then €81,00
You will save €276,00

Orange
Love trio Zen Fiber + Mobile Medium + TV lite
VDSL
Unlimited
500 Mbps
50 Mbps
50 GB
Unlimited
Unlimited
Without tv-box
20 channels
€67,00
For 12 months, then €82,00
You will save €276,00

Orange
Love trio Zen Fiber + Mobile Small + TV
VDSL
Unlimited
500 Mbps
50 Mbps
8 GB
Unlimited
Unlimited
With tv-box
70 channels
€71,00
For 12 months, then €86,00
You will save €252,00

Orange
Love Trio Giga Fiber + Mobile Small + TV lite
VDSL
Unlimited
1 Gbps
50 Mbps
8 GB
Unlimited
Unlimited
Without tv-box
20 channels
€72,00
For 12 months, then €87,00
You will save €252,00

Orange
Love trio Start Fiber + Mobile Large + TV lite
VDSL
Unlimited
200 Mbps
15 Mbps
300 GB
Unlimited
Unlimited
Without tv-box
20 channels
€73,00
For 12 months, then €88,00
You will save €300,00

Orange
Love Trio Zen Fiber + Mobile Medium + TV
VDSL
Unlimited
500 Mbps
50 Mbps
50 GB
Unlimited
Unlimited
With tv-box
70 channels
€76,00
For 12 months, then €91,00
You will save €276,00

Orange
Love Trio Fiber Internet + Mobile Small + TV
Fiber
Unlimited
200 Mbps
15 Mbps
8 GB
Unlimited
Unlimited
With tv-box
70 channels
€76,00
For the whole duration of the contract (instead of €78,00)
You will save €24,00 a year

Orange
Love Trio Giga Fiber + Mobile Medium + TV lite
VDSL
Unlimited
1 Gbps
50 Mbps
50 GB
Unlimited
Unlimited
Without tv-box
20 channels
€77,00
For 12 months, then €92,00
You will save €276,00

Orange
Love Trio Giga Fiber + Mobile Small + TV
VDSL
Unlimited
1 Gbps
50 Mbps
8 GB
Unlimited
Unlimited
With tv-box
70 channels
€81,00
For 12 months, then €96,00
You will save €252,00

Orange
Love trio Start Fiber + Mobile Large + TV
VDSL
Unlimited
200 Mbps
15 Mbps
300 GB
Unlimited
Unlimited
With tv-box
70 channels
€82,00
For 12 months, then €97,00
You will save €300,00

Orange
Love Trio Giga Fiber + Mobile Medium + TV
VDSL
Unlimited
1 Gbps
50 Mbps
50 GB
Unlimited
Unlimited
With tv-box
70 channels
€82,00
For 12 months, then €97,00
You will save €276,00

Orange
Love trio Zen Fiber + Mobile Large + TV lite
VDSL
Unlimited
500 Mbps
50 Mbps
300 GB
Unlimited
Unlimited
Without tv-box
20 channels
€83,00
For 12 months, then €98,00
You will save €300,00

Orange
Love Trio Fiber Internet + Mobile Medium + TV
Fiber
Unlimited
200 Mbps
15 Mbps
50 GB
Unlimited
Unlimited
With tv-box
70 channels
€85,00
Orange
Love trio Zen Fiber + Mobile Large + TV
VDSL
Unlimited
500 Mbps
50 Mbps
300 GB
Unlimited
Unlimited
With tv-box
70 channels
€92,00
For 12 months, then €107,00
You will save €300,00

Orange
Love Trio Giga Fiber + Mobile Large + TV lite
VDSL
Unlimited
1 Gbps
50 Mbps
300 GB
Unlimited
Unlimited
Without tv-box
20 channels
€93,00
For 12 months, then €108,00
You will save €300,00

Orange
Love Trio Fiber Internet + Mobile Large + TV
Fiber
Unlimited
200 Mbps
15 Mbps
300 GB
Unlimited
Unlimited
With tv-box
70 channels
€97,00
For the whole duration of the contract (instead of €103,00)
You will save €72,00 a year

Orange
Love Trio Giga Fiber + Mobile Large + TV
VDSL
Unlimited
1 Gbps
50 Mbps
300 GB
Unlimited
Unlimited
With tv-box
70 channels
€102,00
For 12 months, then €117,00
You will save €300,00

Monthly prices on: 08/11/2024

Orange Broadband, Mobile and Fixed Line

Orange Broadband, Mobile and Fixed Line offers
Offer Content Offer Price Offer
Orange
Love trio Start Fiber + Mobile Small + Téléphone fixe
VDSL
Unlimited
200 Mbps
15 Mbps
8 GB
Unlimited
Unlimited
€54,00
For 12 months, then €69,00
You will save €252,00

Orange
Love trio Start Fiber + Mobile Medium + Téléphone fixe
VDSL
Unlimited
200 Mbps
15 Mbps
50 GB
Unlimited
Unlimited
€59,00
For 12 months, then €74,00
You will save €276,00

Orange
Love Trio Zen Fiber + Mobile Small + Téléphone fixe
VDSL
Unlimited
500 Mbps
50 Mbps
8 GB
Unlimited
Unlimited
€64,00
For 12 months, then €79,00
You will save €252,00

Orange
Love trio Zen Fiber + Mobile Medium + Téléphone fixe
VDSL
Unlimited
500 Mbps
50 Mbps
50 GB
Unlimited
Unlimited
€69,00
For 12 months, then €84,00
You will save €276,00

Orange
Love Trio Giga Fiber + Mobile Small + Téléphone fixe
VDSL
Unlimited
1000 Mbps
50 Mbps
8 GB
Unlimited
Unlimited
€74,00
For 12 months, then €89,00
You will save €252,00

Orange
Love trio Start Fiber + Mobile Large + Téléphone fixe
VDSL
Unlimited
200 Mbps
15 Mbps
300 GB
Unlimited
Unlimited
€75,00
For 12 months, then €90,00
You will save €300,00

Orange
Love Trio Giga Fiber + Mobile Medium + Téléphone fixe
VDSL
Unlimited
1 Gbps
50 Mbps
50 GB
Unlimited
Unlimited
€79,00
For 12 months, then €94,00
You will save €276,00

Orange
Love trio Zen Fiber +Mobile Large + Téléphone fixe
VDSL
Unlimited
500 Mbps
50 Mbps
300 GB
Unlimited
Unlimited
€85,00
For 12 months, then €100,00
You will save €300,00

Orange
Love Trio Giga Fiber + Mobile Large + Téléphone Fixe
VDSL
Unlimited
1 Gbps
50 Mbps
300 GB
Unlimited
Unlimited
€95,00
For 12 months, then €110,00
You will save €300,00

Monthly prices on: 08/11/2024

Orange Broadband and Mobile

Orange Broadband and Mobile offers
Offer Content Offer Price Offer
Orange
Love duo Start Fiber + Mobile Small
VDSL
Unlimited
200 Mbps
15 Mbps
8 GB
Unlimited
Unlimited
€42,00
For 12 months, then €57,00
You will save €252,00

Orange
Love duo Zen Fiber + Mobile Small
VDSL
Unlimited
500 Mbps
50 Mbps
8 GB
Unlimited
Unlimited
€42,00
For 12 months, then €57,00
You will save €252,00

Orange
Love duo Start Fiber + Mobile Medium
VDSL
Unlimited
200 Mbps
15 Mbps
50 GB
Unlimited
Unlimited
€47,00
For 12 months, then €62,00
You will save €276,00

Orange
Love duo internet Zen Fiber + Mobile Medium
VDSL
Unlimited
500 Mbps
50 Mbps
50 GB
Unlimited
Unlimited
€57,00
For 12 months, then €72,00
You will save €276,00

Orange
Love duo internet fibre + Mobile Small
Fiber
Unlimited
200 Mbps
15 Mbps
8 GB
Unlimited
Unlimited
€59,00
Orange
Love Duo Giga Fiber + Mobile Small
VDSL
Unlimited
1000 Mbps
50 Mbps
8 GB
Unlimited
Unlimited
€62,00
For 12 months, then €77,00
You will save €252,00

Orange
Love duo Start Fiber + Mobile Large
VDSL
Unlimited
200 Mbps
15 Mbps
300 GB
Unlimited
Unlimited
€63,00
For 12 months, then €78,00
You will save €300,00

Orange
Love duo internet fibre + Mobile Medium
Fiber
Unlimited
200 Mbps
50 Mbps
50 GB
Unlimited
Unlimited
€66,00
Orange
Love Duo Giga Fiber + Mobile Medium
VDSL
Unlimited
1 Gbps
50 Mbps
50 GB
Unlimited
Unlimited
€67,00
For 12 months, then €82,00
You will save €276,00

Orange
Love duo internet Zen Fiber + Mobile Large
VDSL
Unlimited
500 Mbps
50 Mbps
300 GB
Unlimited
Unlimited
€73,00
For 12 months, then €88,00
You will save €300,00

Orange
Love Duo Giga Fiber + Mobile Large
VDSL
Unlimited
1 Gbps
50 Mbps
300 GB
Unlimited
Unlimited
€83,00
For 12 months, then €98,00
You will save €300,00

Orange
Love duo internet fibre + Mobile Large
Fiber
Unlimited
200 Mbps
50 Mbps
300 GB
Unlimited
Unlimited
€84,00

Monthly prices on: 08/11/2024

Orange Broadband and Television

Orange Broadband and Television offers
Offer Content Offer Price Offer
Orange
Start Fiber + TV Lite
VDSL
Unlimited
200 Mbps
15 Mbps
Without tv-box
20 channels
€59,00
Orange
Home Fiber + TV
Fiber
Unlimited
150 Mbps
15 Mbps
With tv-box
70 channels
€64,00
Orange
Start Fiber + TV
VDSL
Unlimited
200 Mbps
15 Mbps
With tv-box
70 channels
€68,00
Orange
Zen Fiber + TV Lite
VDSL
Unlimited
500 Mbps
50 Mbps
Without tv-box
20 channels
€69,00
Orange
Zen Fiber + TV
VDSL
Unlimited
500 Mbps
50 Mbps
With tv-box
70 channels
€78,00
Orange
Giga Fiber + TV Lite
VDSL
Unlimited
1 Gbps
50 Mbps
Without tv-box
20 channels
€79,00
Orange
Giga Fiber + TV Lite
VDSL
Unlimited
1 Gbps
50 Mbps
With tv-box
70 channels
€88,00

Monthly prices on: 08/11/2024

Orange Broadband

Orange internet offers
Offer Content Offer Price Offer
Orange
Home Flybox 15 GB
Mobile network
15 GB
210 Mbps
25 Mbps
€20,00
Orange
Home Flybox 150 GB
Mobile network
100 GB
210 Mbps
210 Mbps
€28,00
Orange
Start Fiber
VDSL
Unlimited
200 Mbps
15 Mbps
€45,00
Orange
Home Fiber
Fiber
Unlimited
150 Mbps
15 Mbps
€49,00
Orange
Zen Fiber
VDSL
Unlimited
500 Mbps
50 Mbps
€55,00
Orange
Giga Fiber
VDSL
Unlimited
1 Gbps
50 Mbps
€65,00

Monthly prices on: 08/11/2024

Orange Mobile

Orange Mobile offers
Offer Content Offer Price Offer
Orange
Mobile Small
8 GB
Unlimited
Unlimited
€14,00
Orange
Mobile Medium
50 GB
Unlimited
Unlimited
€21,00
Orange
Mobile Large
300 GB
Unlimited
Unlimited
€30,00
For 12 months, then €39,00
You will save €108,00

Monthly prices on: 08/11/2024

Orange Prepaid

Orange also offers prepaid cards. Rather than the post paid offers, you load credit onto your sim card, after which you can use the sim card to call, text or access internet until you have used all your credit.

Orange offers three different prepaid cards, with different prices. The prices for using the Orange prepaid card are as follows:

Tariffs Orange prepaid card
ActivityOrange Tempo GigaOrange Tempo EasyOrange Total Freedom
Calling0.30€ per minute0.10€ per minute0.15€ per minute
SMS0.10€ per SMS0.10€ per SMS0.06€ per SMS
MMS0.24€ per MMS0.10€ per MMS0.24€ per MMS
Internet0.50€ per MB0.10€ per MB0.003€ per MB

 

What Can I Do With My Prepaid Credit?

Type of prepaid card

Current prepaid credit

Activity

This prepaid credit equals:

0

Once you have used all your call credit, you have to reload the sim card. This can be done online through the website or in My Orange, or by buying a reloading-ticket.

You can reload the Orange prepaid card with tariffs varying from 10€ to 50€. Once you do so, you will also receive extra mobile data, and texts, for free.

Orange Television

Orange Television offers
Offer Content Offer Price Offer
Orange
Without tv-box
20 channels
€10,00
Orange
With tv-box
70 channels
€19,00

Monthly prices on: 08/11/2024

Orange Fixed Line

The Orange Fixed Line can be added to your pack for 12,00€ a month. Just taking out a fixed line is not possible with Orange.

The fixed line in a pack contains unlimited minutes a month to fixed and mobile numbers in Belgium. It is also possible to call unlimited to numbers in forty countries.

The countries included are: Argentina, Australia, Austria, Brazil, Canada, Chile, China, Colombia, Cyprus, Denmark, France, Germany, Greece, Hungary, Hong Kong, Ireland, Israel, Italy, Kazakhstan, Luxembourg, Malaysia, Mexico, the Netherlands, New Zealand, Norway, Panama, Poland, Portugal, Russia, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Taiwan, Thailand, Venezuela, the United Kingdom, and the United States.

How Can You Take Out an Orange Subscription?

Call +32 2588 2547 or visit an Orange store for help with taking out an Orange subscription. The telecom advisors from CallMePower will help you free of cost with taking out an Orange subscription. If you currently already have a subscription with another Belgian telecom provider, they will also help you to cancel this contract.

You can take out an Orange subscription yourself through the Orange website. The website is, however, not available in English, so you would need to navigate through either the French or the Dutch website.

Would you like to subscribe to a contract with Orange?

Get assistance from one of CallMePower's English-speaking advisors! (free service)

Would you like to subscribe to a contract with Orange?

Let us call you back for assistance from one of CallMePower's English-speaking advisors! (free service)

Orange Reviews

In October 2024, Orange received a rating of 1.3/5 on Trustpilot (1,412 reviews). The telecom experts of CallMePower are, however, more positive about Orange.

  • Orange has a very large selection of offers and options.
  • Orange has special offers for a second home.
  • Orange has special offers for so-called white zones (where no fixed internet connection is available).
  • Orange has a rather extensive customer service, with shops spread out through whole Belgium.
  • Their fiber network is not 100% fiber, instead, it is half fiber and half coax.
  • Orange TV only has a limited amount of channels, and it is not possible to rewatch programs.

Orange Customer Service

You can reach the customer service of Orange by phone, by visiting one of their shops, or online through the online chat or the webform.

Contact Options and Opening Hours Orange Customer Service
Contact OptionInformationOpening Hours
Orange general phone number - customers5000 (free of costs)Monday - Saturday: 8am - 8pm
Sunday and bank holidays: 10am - 6:30pm
Orange general phone number - non-customers0475 1560 00Monday - Saturday: 8am - 8pm
Sunday and bank holidays: 10am - 6:30pm
Take out a Proximus contract Monday - Friday: 8am - 7pm
Saturday: 8:30am - 5:30pm
Information Proximus offers Monday - Friday: 8am - 7pm
Saturday: 8:30am - 5:30pm
Cancelling Proximus and taking out another subscription Monday - Friday: 8am - 7pm
Saturday: 8:30am - 5:30pm
Information service broadband, mobile and television Monday - Friday: 8am - 7pm
Saturday: 8:30am - 5:30pm
Orange phone number from abroad+32 475 1560 00Monday - Friday: 8am - 7pm
Saturday: 8:30am - 5:30pm
Digital contact optionsMy Orange, webforms, and online chat.The customer service will get back to you as soon as possible.

Orange Shops

Orange has shops through whole Belgium. In a Orange shop, you can take out a Orange subscription, but you can also receive more information, ask for help with problems, or buy a new smartphone.

Cancelling a Orange Contract

Cancelling your Orange contract can be done in several ways:

  • Take out a contract with another provider, and inform them during the ordering process that you would like to use Easy Switch (when switching for internet and possibly television) and / or that you would like to keep your phone number (when switching for mobile phone). Your new provider will then cancel your contract with Orange.
  • Call the telecom advisors of CallMePower for help with cancelling your Orange contract, and taking out a new contract with a different provider: +32 2588 2547.
  • By filling out the webform.

Want to subscribe to a Belgian broadband or mobile phone provider?

Our English-speaking advisors will help you comparing all the providers, finding the best offer for you and taking out a new contract. (free service)

Want to subscribe to a Belgian broadband or mobile phone provider?

Let our English-speaking advisors call you back for help with comparing all the providers, finding the best offer for you and taking out a new contract. (free service)

What Do You Need To Do With a Move?

Are you a customer with Orange, and do you plan on moving within Belgium? If you only have a mobile subscription, it is sufficient to only change your address in the My Orange customer zone.

Do you, have a broadband subscription (regardless whether this is with or without television and / or mobile)? You then need to inform Orange about your move through the webform. The customer service will call you back to make an appointment for the installation in your new home.

You need to inform Orange at least 3 to 4 weeks before the moving date about the move. If there is not yet a connection to either the Telenet or VOO network, you have to inform them at least 6 weeks before the moving date. This ensures Orange enough time to plan the installation in your new house.

If you are moving abroad, you cannot keep your Orange subscription. Therefore, you would need to cancel the contract. To do so, you need to fill out the webform.