Mega Telecom is a small telecom provider who is more known for their energy activities. They offer mobile offers and energy contracts. You can reach their customer service by phone, through the online chat or the webform, or via post.
Mega Telecom Offers
Mega Telecom offers several mobile offers. Moreover, they offer special discounts if you subscribe to both a mobile offer and an energy contract with Mega.
Monthly prices on: 18/01/2025
Promotion Mega Telecom and Energie
When you have both a Mega Telecom and a Mega Energie contract, you will receive a certain amount of electricity usage for free.
| Mega Telecom Subscription | With 1 Simcard | With 2 or More Simcards |
|---|---|---|
| Glow | 200 kWh | 100 kWh |
| Spark | 200 kWh | 100 kWh |
| Flash | 400 kWh | 200 kWh |
| Star | 400 kWh | 200 kWh |
How Can You Take Out a Mega Telecom Subscription?
Call +32 2588 2547 for help with taking out a Mega Telecom subscription. The telecom advisors from CallMePower will help you free of cost with taking out a BASE subscription. If you currently already have a subscription with another Belgian telecom provider, they will also help you to cancel this contract.
You can take out a Mega Telecom subscription yourself through the Mega Telecom website. You just have to click on "Bestellen" for the offer you would like to take the subscription out for. You will then be sent to the ordering process.
Would you like to subscribe to a contract with Mega Telecom?
Get assistance from one of CallMePower's English-speaking advisors! (free service)
Would you like to subscribe to a contract with Mega Telecom?
Let us call you back for assistance from one of CallMePower's English-speaking advisors! (free service)
Mega Telecom Reviews
Since Mega Telecom is originally an energy provider, the majority of their reviews concern their energy activities. The telecom experts of CallMePower are neutral about the telecom offers.
- Mega Telecom has good offers with a great variety of data.
- You can combine mobile and energy, with free electricity usage as a bonus, through Mega Telecom.
- Mega Telecom has a good customer service, with a customer service for telecom apart from the customer service for energy.
- Mega Telecom is for mobile not the cheapest provider.
Mega Telecom Customer Service
You can reach the customer service of Mega Telecom by phone, online through the online chat or the webform, or via post. Be aware, the Mega Telecom customer service is only available in Dutch, French or German. However, there is a great possibility that they also speak English.
| Contact Option | Information | Opening Hours |
|---|---|---|
| Mega Telecom phone number for customers | 016 7957 02 | Monday - Thursday: 8.30am - 5.30pm Friday: 8.30am - 5pm |
| Take out a Mega Telecom contract | Monday - Friday: 8am - 7pm Saturday: 8:30am - 5:30pm | |
| Information Mega Telecom offers | Monday - Friday: 8am - 7pm Saturday: 8:30am - 5:30pm | |
| Cancelling Mega Telecom and taking out another subscription | Monday - Friday: 8am - 7pm Saturday: 8:30am - 5:30pm | |
| Information service broadband, mobile and television | Monday - Friday: 8am - 7pm Saturday: 8:30am - 5:30pm | |
| Mega Telecom phone number from abroad | +32 1679 5702 | Monday - Friday: 8am - 7pm Saturday: 8:30am - 5:30pm |
| Digital contact options | Webform, online chat, or Facebook Messenger | The customer service will get back to you as soon as possible. |
| Mega Telecom postal address | Rue Natalis 2, 4020 Luik | The customer service will get back to you as soon as possible. |
Cancelling a Mega Telecom Contract
Cancelling your Mega Telecom contract can be done in several ways:
- Take out a contract with another provider, and inform them during the ordering process that you would like to keep your phone number. Your new provider will then cancel your contract with Mega Telecom.
- Call the telecom advisors of CallMePower for help with cancelling your Mega Telecom contract, and taking out a new contract with a different provider: +32 2588 2547.
- Contact the Mega Telecom customer service.
Want to subscribe to a Belgian broadband or mobile phone provider?
Our English-speaking advisors will help you comparing all the providers, finding the best offer for you and taking out a new contract. (free service)
Want to subscribe to a Belgian broadband or mobile phone provider?
Let our English-speaking advisors call you back for help with comparing all the providers, finding the best offer for you and taking out a new contract. (free service)
What Do You Need To Do With a Move?
Are you a customer with Mega Telecom, and do you plan on moving within Belgium? If you only have a mobile subscription, it is sufficient to only change your address in the myMega customer zone. If you are moving abroad, you cannot keep your Mega Telecom subscription. Therefore, you would need to cancel the contract. To do so, you need to contact the Mega Telecom customer service.
Do you also have an energy contract with Mega? Then you need to inform Mega about your move through the myMega customer zone or through phone. Moreover, you need to fill out the energy transfer document. Call CallMePower's energy experts for more information and help with moving your energy contract: +32 2588 0245.
