DIGI Belgium launched their subscriptions in December 2024. Currently, this is still limited to internet and mobile, but will soon expand further. You can contact DIGI by phone, via WhatsApp or via the online contact form.
DIGI Offers
DIGI offers a variety of mobile and broadband offers. Moreover, they offer packs combining mobile and broadband, with the possibility of adding a fixed line too. Currently, it is not yet possible to subscribe to add a television offer to a pack..
DIGI Broadband and Mobile
Monthly prices on: 17/01/2025
DIGI Broadband
| Offer | Content Offer | Price Offer | Subscribe to this offer |
|---|---|---|---|
 Fiber Essentials |
Fiber
Unlimited
500 Mbps
500 |
10,00€ 10,00€ | This contract is not available at CallMePower |
|
Fiber Max |
Fiber
Unlimited
1 Gbps
1 Gbps |
15,00€ 15,00€ | This contract is not available at CallMePower |
|
Fiber Ultimate |
Fiber
Unlimited
10 Gbps
10 Gbps |
20,00€ 20,00€ | This contract is not available at CallMePower |
Monthly prices on: 17/01/2025
DIGI Mobile
| Offer | Content Offer | Price Offer | Subscribe to this offer |
|---|---|---|---|
|
Mobile 15 GB |
15 GB
Unlimited
Unlimited
|
5,00€ 5,00€ | This contract is not available at CallMePower |
Monthly prices on: 17/01/2025
How Can You Take Out a DIGI Subscription?
You can take out a DIGI subscription yourself through the DIGI website. Find the mobile or broadband plan and click on the price. You will then be sent to the ordering process. For broadband you also have to do an eligibility test, since it is not everywhere in Belgium possible to take out a DIGI broadband subscription.
Want to subscribe to a Belgian broadband or mobile phone provider?
Our English-speaking advisors will help you comparing all the providers, finding the best offer for you and taking out a new contract. (free service)
Want to subscribe to a Belgian broadband or mobile phone provider?
Let our English-speaking advisors call you back for help with comparing all the providers, finding the best offer for you and taking out a new contract. (free service)
DIGI Customer Service
You can reach the customer service of DIGI by phone, through WhatsApp, or online through the webform.
| Contact Option | Information | Opening Hours |
|---|---|---|
| DIGI phone number | 0800 41 041 (free of costs) | Monday - Sunday: 8am - 10pm |
| Cancelling DIGI and taking out another subscription | Monday - Friday: 8am - 7pm Saturday: 8:30am - 5:30pm | |
| Information service broadband, mobile and television | Monday - Friday: 8am - 7pm Saturday: 8:30am - 5:30pm | |
| DIGI phone number from abroad | +32 2870 4141 | Monday - Sunday: 8am - 10pm |
| DIGI phone number for WhatsApp | +32 5015 2341 | Monday - Sunday: 8am - 10pm |
| Digital contact options | Webform | The customer service will get back to you as soon as possible. |
Cancelling a DIGI Contract
Cancelling your DIGI contract can be done in several ways:
- Take out a contract with another provider, and inform them during the ordering process that you would like to use Easy Switch (when switching for internet and possibly television) and / or that you would like to keep your phone number (when switching for mobile phone). Your new provider will then cancel your contract with DIGI.
- Call the telecom advisors of CallMePower for help with cancelling your DIGI contract, and taking out a new contract with a different provider: +32 2588 2547.
- Contact the DIGI customer service by phone or through the webform to cancel your contract by yourself.
Want to subscribe to a Belgian broadband or mobile phone provider?
Our English-speaking advisors will help you comparing all the providers, finding the best offer for you and taking out a new contract. (free service)
Want to subscribe to a Belgian broadband or mobile phone provider?
Let our English-speaking advisors call you back for help with comparing all the providers, finding the best offer for you and taking out a new contract. (free service)
What Do You Need To Do With a Move?
Are you a customer with DIGI, and do you plan on moving within Belgium? If you only have a mobile subscription, it is sufficient to only change your address in the My BASE customer zone. If you have the BASE prepaid card, you need to visit a BASE shop to change the address.
Do you, however, have a broadband subscription (regardless whether this is with or without mobile), then you need to contact the DIGI customer service through the webform. It is important that you do this at least 3 to 4 weeks before the move date, and 6 weeks if there is not yet a connection to the Proximus network.
If you are moving abroad, you cannot keep your DIGI subscription. Therefore, you would need to cancel the contract. To do so, you need to call the DIGI customer service or fill out the webform.
