Want to subscribe to a Belgian broadband or mobile phone provider?

Our English-speaking advisors will help you comparing all the providers, finding the best offer for you and taking out a new contract. (free service)

Want to subscribe to a Belgian broadband or mobile phone provider?

Let our English-speaking advisors call you back for help with comparing all the providers, finding the best offer for you and taking out a new contract. (free service)

Telenet is a big telecom provider in Flanders and the Dutch communities in Brussels offering broadband, mobile, television and fixed line offers. You can reach their customer service by phone, through the webform, through WhatsApp, through mail, or by visiting one of the many shops.

Telenet Offers

Telenet offers a large selection of mobile and internet offers. Moreover, they offer packs combining mobile & broadband, broadband & television, mobile, broadband & television, broadband, television & fixed line, mobile, broadband & fixed line, and mobile, broadband, television & fixed line.

Telenet also offers the possibility to buy a new smartphone. This can only be done if you are a customer with Telenet. If you buy a smartphone through Telenet as a customer, you will receive a special client discount.

Where a Telenet mobile subscription can be taken out from whole Belgium, an internet subscription or pack can only be taken out in Flanders or in one of the Dutch communities in Brussels.

Telenet Broadband, Mobile, Television and Fixed Line

Telenet Broadband, Mobile, Television and Fixed Line offers
Offer Content Offer Price Offer Subscribe to this offer
Telenet
One + TV Flow + Téléphone fixe
VDSL
Unlimited
250 Mbps
20 Mbps
Unlimited
Unlimited
Unlimited
Without tv-box
14 channels
66,69€ 66,69€
Telenet
One + TV Flow + Téléphone fixe
VDSL
Unlimited
250 Mbps
20 Mbps
10 GB
Unlimited
Unlimited
Without tv-box
14 channels
66,69€ 66,69€
Telenet
One + TV Iconic + Téléphone fixe
VDSL
Unlimited
250 Mbps
20 Mbps
Unlimited
Unlimited
Unlimited
With tv-box
80 channels
78,72€ 78,72€
Telenet
One + TV Iconic + Téléphone fixe
VDSL
Unlimited
250 Mbps
20 Mbps
10 GB
Unlimited
Unlimited
With tv-box
80 channels
78,72€ 78,72€
Telenet
OneUp + TV Flow + Téléphone fixe
VDSL
Unlimited
1 Gbps
20 Mbps
Unlimited
Unlimited
Unlimited
Without tv-box
14 channels
84,61€ 84,61€
Telenet
OneUp + TV Flow + Téléphone fixe
VDSL
Unlimited
1 Gbps
20 Mbps
10 GB
Unlimited
Unlimited
Without tv-box
14 channels
84,61€ 84,61€
Telenet
OneUp + TV Iconic + Téléphone fixe
VDSL
Unlimited
1 Gbps
20 Mbps
Unlimited
Unlimited
Unlimited
With tv-box
80 channels
96,64€ 96,64€
Telenet
OneUp + TV Iconic + Téléphone fixe
VDSL
Unlimited
1 Gbps
20 Mbps
10 GB
Unlimited
Unlimited
With tv-box
80 channels
96,64€ 96,64€

Monthly prices on: 14/02/2025

Telenet Broadband, Mobile and Television

Telenet Broadband, Mobile and Television offers
Offer Content Offer Price Offer Subscribe to this offer
Telenet
One + TV Flow
VDSL
Unlimited
250 Mbps
20 Mbps
Unlimited
Unlimited
Unlimited
Without tv-box
14 channels
66,69€ 66,69€
Telenet
One + TV Flow
VDSL
Unlimited
250 Mbps
20 Mbps
10 GB
Unlimited
Unlimited
Without tv-box
14 channels
66,69€ 66,69€
Telenet
One + TV Iconic
VDSL
Unlimited
250 Mbps
20 Mbps
Unlimited
Unlimited
Unlimited
With tv-box
80 channels
78,72€ 78,72€
Telenet
One + TV Iconic
VDSL
Unlimited
250 Mbps
20 Mbps
10 GB
Unlimited
Unlimited
With tv-box
80 channels
78,72€ 78,72€
Telenet
Easy Internet + Mobile 5 GB + TV Iconic
VDSL
150 GB
100 Mbps
10 Mbps
5 GB
Unlimited
Unlimited
With tv-box
80 channels
83,28€ 83,28€
Telenet
OneUp + TV Flow
VDSL
Unlimited
1 Gbps
20 Mbps
Unlimited
Unlimited
Unlimited
Without tv-box
14 channels
84,61€ 84,61€
Telenet
OneUp + TV Flow
VDSL
Unlimited
1 Gbps
20 Mbps
10 GB
Unlimited
Unlimited
Without tv-box
14 channels
84,61€ 84,61€
Telenet
Easy Internet + Mobile 13 GB + TV Iconic
VDSL
150 GB
100 Mbps
10 Mbps
20 GB
Unlimited
Unlimited
With tv-box
80 channels
88,39€ 88,39€
Telenet
OneUp + TV Iconic
VDSL
Unlimited
1 Gbps
20 Mbps
Unlimited
Unlimited
Unlimited
With tv-box
80 channels
96,64€ 96,64€
Telenet
OneUp + TV Iconic
VDSL
Unlimited
1 Gbps
20 Mbps
10 GB
Unlimited
Unlimited
With tv-box
80 channels
96,64€ 96,64€

Monthly prices on: 14/02/2025

Telenet Broadband, Mobile and Fixed Line

Telenet Broadband, Mobile and Fixed Line offers
Offer Content Offer Price Offer Subscribe to this offer
Telenet
One + Téléphone fixe
VDSL
Unlimited
250 Mbps
20 Mbps
Unlimited
Unlimited
Unlimited
60,80€ 60,80€
Telenet
One + Téléphone fixe
VDSL
Unlimited
250 Mbps
20 Mbps
10 GB
Unlimited
Unlimited
60,80€ 60,80€
Telenet
OneUp + Téléphone fixe
VDSL
Unlimited
1 Gbps
20 Mbps
Unlimited
Unlimited
Unlimited
78,72€ 78,72€
Telenet
OneUp + Téléphone fixe
VDSL
Unlimited
1 Gbps
20 Mbps
Unlimited
Unlimited
Unlimited
78,72€ 78,72€

Monthly prices on: 14/02/2025

Telenet Broadband, Television and Fixed Line

Telenet Broadband, Television and Fixed Line offers
Offer Content Offer Price Offer Subscribe to this offer
Telenet
All-Internet + TV flow + Téléphone fixe
VDSL
Unlimited
300 Mbps
20 Mbps
Without tv-box
14 channels
71,13€ 71,13€
Telenet
All-Internet + TV Iconic + Téléphone fixe
VDSL
Unlimited
300 Mbps
20 Mbps
With tv-box
80 channels
73,76€ 73,76€
Telenet
Easy Internet + TV Iconic + Téléphone fixe
VDSL
150 GB
100 Mbps
10 Mbps
With tv-box
80 channels
79,76€ 79,76€
Telenet
Giga-Internet + TV Iconic + Téléphone fixe
VDSL
Unlimited
1 Gbps
40 Mbps
With tv-box
80 channels
92,52€ 92,52€

Monthly prices on: 14/02/2025

Telenet Broadband and Mobile

Telenet Broadband and Mobile offers
Offer Content Offer Price Offer Subscribe to this offer
Telenet
Easy Internet + Mobile 5 GB
VDSL
150 GB
100 Mbps
10 Mbps
5 GB
Unlimited
Unlimited
51,01€ 51,01€
Telenet
Easy Internet + Mobile 13 GB
VDSL
150 GB
100 Mbps
10 Mbps
20 GB
Unlimited
Unlimited
56,12€ 56,12€
Telenet
One
VDSL
Unlimited
250 Mbps
20 Mbps
Unlimited
Unlimited
Unlimited
60,80€ 60,80€
Telenet
One
VDSL
Unlimited
250 Mbps
20 Mbps
10 GB
Unlimited
Unlimited
60,80€ 60,80€
Telenet
OneUp
VDSL
Unlimited
1 Gbps
40 Mbps
Unlimited
Unlimited
Unlimited
78,72€ 78,72€
Telenet
OneUp
VDSL
Unlimited
1 Gbps
40 Mbps
10 GB
Unlimited
Unlimited
78,72€ 78,72€

Monthly prices on: 14/02/2025

Telenet Broadband and Television

Telenet Broadband and Television offers
Offer Content Offer Price Offer Subscribe to this offer
Telenet
All-Internet + TV flow
VDSL
Unlimited
300 Mbps
20 Mbps
Without tv-box
14 channels
44,16€ 44,16€
Telenet
All-Internet + TV Iconic
VDSL
Unlimited
300 Mbps
20 Mbps
With tv-box
80 channels
46,79€ 46,79€
Telenet
Giga-Internet + TV Iconic
VDSL
Unlimited
1 Gbps
40 Mbps
With tv-box
80 channels
65,55€ 65,55€
Telenet
Easy Internet + TV Iconic
VDSL
150 GB
100 Mbps
10 Mbps
With tv-box
80 channels
66,72€ 66,72€

Monthly prices on: 14/02/2025

Telenet Broadband

Telenet internet offers
Offer Content Offer Price Offer Subscribe to this offer
Telenet
All-Internet
VDSL
Unlimited
300 Mbps
20 Mbps
33,27€ 33,27€
Telenet
Easy Internet
VDSL
150 GB
100 Mbps
10 Mbps
34,45€ 34,45€
Telenet
All-Internet Speedboost
VDSL
Unlimited
1 Gbps
40 Mbps
48,27€ 48,27€

Monthly prices on: 14/02/2025

Telenet Mobile

Telenet Mobile offers
Offer Content Offer Price Offer Subscribe to this offer
Telenet
Mobile 5 GB
5 GB
Unlimited
Unlimited
16,54€ 16,54€
Telenet
Mobile 13 GB
20 GB
Unlimited
Unlimited
21,67€ 21,67€
Telenet
Mobile Unlimited
Unlimited
Unlimited
Unlimited
40,00€ 40,00€

Monthly prices on: 14/02/2025

Telenet Prepaid

Telenet also offers prepaid cards. In comparison to many other prepaid cards, you can use the Telenet prepaid card as much as you like. At the end of the month, you will receive an invoice for the costs that you have made that month. This means that you will receive an invoice every month, but the height of the invoice can differ from month to month.

The prices for using the Telenet prepaid card are as follows:

  • Calling: 0.20€ per minute
  • SMS: 0.07€ per SMS
  • Internet: 0.10€ per MB

Telenet Television

Telenet Television offers
Offer Content Offer Price Offer Subscribe to this offer
Telenet
TV Flow
Without tv-box
14 channels
10,89€ 10,89€
Telenet
TV Iconic
With tv-box
80 channels
13,52€ 13,52€
Telenet
TV par câble
Without tv-box
115 channels
21,32€ 21,32€

Monthly prices on: 14/02/2025

Telenet Fixed Line

The fixed line of Telenet allows you to call unlimited, between 4pm and 8am and in the weekend to fixed lines in Belgium. Moreover, you receive 2,000 minutes to call to mobile numbers in Belgium, fixed and mobile numbers in Europe, Canada and the United Stated, and to fixed numbers in Morocco and Turkey.

The Telenet fixed line can be taken out on its own, or as part of a pack with internet, and possibly mobile phone and / or television. The monthly price for the fixed line through Telenet is 26,97€.

How Can You Take Out a Telenet Subscription?

Call +32 2588 2547 or visit a Telenet store for help with taking out a Telenet subscription. The telecom advisors from CallMePower will help you free of cost with taking out a Telenet subscription. If you currently already have a subscription with another Belgian telecom provider, they will also help you to cancel this contract.

You can take out a Telenet subscription yourself through the Telenet website. You just have to configure your offer and then click on "Order". You will then be sent to the ordering process.

Telenet Reviews

Customers of Telenet evaluated this telecom provider on Trustpilot with a score of 1,4/5 (based on 1.882 reviews). The opinion of CallMePowers' telecom experts is more positive.

  • Telenet has a large selection of offers and options.
  • Telenet has special offers for students and a second house.
  • Telenet has a rather extensive customer service, with lots of shops.
  • It is not possible to take out a Telenet internet subscription or pack from Wallonia.
  • Telenet is one of the more expensive providers in Belgium.

Social Tariff with Telenet

If you are an inhabitant of Belgium, and if you meet several conditions (based upon disability and income), you might be able to use the social tariff through Telenet.

When you apply for the social tariff, you will be able to take out a special Telenet internet or internet and television offer for a low price.

For more information about the criteria for the social tariff, the social tariff offers with Telenet, and taking out an offer, you can contact the Telenet customer service.

Telenet Customer Service

You can reach the customer service of Telenet by phone, by visiting one of their shops, or online through the webform.

Contact Options and Opening Hours Telenet Customer Service
Contact OptionInformationOpening Hours
Telenet phone number customer service015 66 66 66Monday - Friday: 8am - 5:30pm
Telenet phone number technical helpdesk015 66 66 66Monday - Friday: 8am - 10pm
Weekend and bank holidays: 9am - 10pm
Take out a Telenet contract Monday - Friday: 8am - 7pm
Saturday: 8:30am - 5:30pm
Information Telenet offers Monday - Friday: 8am - 7pm
Saturday: 8:30am - 5:30pm
Cancelling Telenet and taking out another subscription Monday - Friday: 8am - 7pm
Saturday: 8:30am - 5:30pm
Information service broadband, mobile and television Monday - Friday: 8am - 7pm
Saturday: 8:30am - 5:30pm
Telenet phone number administrative desk0800 66 046Monday - Friday: 8am - 8pm
Weekend and bank holidays: 9am - 5:30pm
Telenet WhatsApp number+32 468 00 10 98Monday - Friday: 8am - 10pm
Saturday: 9am - 10pm
Digital contact optionsWebform, Facebook Messenger, Instagram, Twitter, and the forum "De Netweters"The customer service will get back to you as soon as possible.
Postal adresTelenet BV, T.a.v. De klantendienst, Liersesteenweg 4, 2800 MechelenThe customer service will get back to you as soon as possible.

Telenet Shops

Telenet has shops through Wallonia and Brussels. In a Telenet shop, you can take out a Telenet subscription, but you can also receive more information, ask for help with problems, or buy a new smartphone.

Cancelling a Telenet Contract

Cancelling your Telenet contract can be done in several ways:

  • Take out a contract with another provider, and inform them during the ordering process that you would like to use Easy Switch (when switching for internet and possibly television) and / or that you would like to keep your phone number (when switching for mobile phone). Your new provider will then cancel your contract with Telenet.
  • Call the telecom advisors of CallMePower for help with cancelling your Telenet contract, and taking out a new contract with a different provider: +32 2588 2547.
  • Call the Telenet customer service or send a cancellation letter through mail or the webform to cancel your contract by yourself.

Want to subscribe to a Belgian broadband or mobile phone provider?

Our English-speaking advisors will help you comparing all the providers, finding the best offer for you and taking out a new contract. (free service)

Want to subscribe to a Belgian broadband or mobile phone provider?

Let our English-speaking advisors call you back for help with comparing all the providers, finding the best offer for you and taking out a new contract. (free service)

What Do You Need To Do With a Move?

Are you a customer with Telenet, and do you plan on moving within Belgium? If you only have a mobile subscription, it is sufficient to only change your address in the Mijn Telenet customer zone.

Do you have a broadband subscription (regardless whether this is with or without television and / or mobile), and do you move within Flanders or to one of the communities in Brussels with a Telenet coverage? You then need to inform Telenet about your move through Mijn Telenet. You have to do this 3 to 4 weeks before the move, or 6 weeks if there is not yet a connection to the Telenet network at your new house.

If you have a broadband subscription, and you move to Wallonia or a French community in Brussels, then you need to switch provider. CallMePower can help you with this. You can call us on: +32 2588 2547.

If you are moving abroad, you cannot keep your Telenet subscription. Therefore, you would need to cancel the contract. To do so, you need to call the Telenet customer service or send a cancellation letter through mail or the webform.