How to Reach Us
Here is how you can get in touch with our English-speaking team:
- Email: [email protected]
- Phone: 02 588 02 45
- Opening hours: Monday to Friday, 10:00 — 17:00
Our advisors will compare offers with you over the phone, answer your questions about energy, internet, TV or mobile contracts, and help you switch when you have made a choice.
Contacts at CallMePower
Below is an overview of who to contact for each type of request. For general questions or complaints regarding the processing of your personal data, use the main address: [email protected].
| Name & position | Contact for | |
|---|---|---|
| Alexandre Cuche Head of Sales Belgium French & English speaking |
Business proposals | [email protected] |
| Gilian Bens Assistant Country Manager Belgium & the Netherlands Dutch & English speaking |
Legal affairs | [email protected] |
| Simon Denayer Business Developer real estate Dutch, French & English speaking |
Collaborations on moving services | [email protected] |
| Antoine Destrument Manager editorial team Dutch, French & English speaking |
Content affairs | [email protected] |
| Sarah Delignies Linkbuilding expert French & English speaking |
Link exchange & guest articles | [email protected] |
About CallMePower & Our Services
CallMePower is a free comparison and advice service for residents of Belgium. We help you compare plans and switch to a contract that fits your needs, with personal guidance from our advisors. Our services cover three main areas:
- Energy — expert advice on electricity and gas, with savings on every bill
- Internet, mobile & TV — find the best telecom bundle to stay connected at home and on the go
- Moving to Belgium — a complete checklist and English-speaking help to set up your utilities and find accommodation
All our advice is independent and free of charge. We earn a commission only when a customer signs a contract through us, which never affects the offers we recommend.
Our Mission
At CallMePower, our mission is simple: to inform consumers and help you save money on home contracts. Three values guide everything we do.
Customer First
We always ask ourselves how we can best help our customers — and never recommend an offer we would not choose for ourselves.
Building Trust
Trust is the key to long-term relationships with our customers. We commit to clear, transparent and honest advice.
Empathy
We understand the stress of moving, switching providers and home administration. We are here to take that work off your hands.
Founding Selectra
Selectra was first created in France in 2007, as a joint venture between Aurian de Maupeou and Xavier Pinon. The goal was to inform and assist energy consumers in the wake of the deregulation of the French energy market.
In 2012, Selectra opened in the French telecom and Spanish markets, and has continued to grow with operations now in 18 countries worldwide. In 2021, the Selectra group reached 270 million visitors across all its websites, with a customer rating of 4.95/5 based on 17,299 reviews.
Meet the Founders
Xavier Pinon
Co-founder & Managing Director
Xavier manages the commercial aspects of Selectra and business development. He is also the co-author of a book on the French retail energy market.
Education: Sciences-Po Paris (Masters in Finance and Corporate Strategy), Columbia University (Masters in International Affairs, Management & Energy Public Policies).
Aurian de Maupeou
Co-founder & Director of Digital Strategy
Aurian manages Selectra's SEO strategy, technical tools, web programming and the development of new markets.
Education: Sciences-Po Paris (Masters in Finance & Corporate Strategy), University of St. Gallen (Masters in International Affairs).
Selectra by the Numbers
The Startup: Selectra
First created in 2007 by Aurian and Xavier, Selectra was started as a way to enlighten energy consumers about electricity and gas offers following the deregulation of the French energy market.
Selectra Around the World
Thanks to the deregulation of energy markets around the world, Selectra has expanded its comparison services to 18 countries: France, Spain, Portugal, Italy, Germany, Austria, the United Kingdom, Belgium, Brazil, Mexico, Bulgaria, Ireland, Australia, Japan, Argentina, Chile, Peru and Colombia.
More Than Electricity
Since 2013, Selectra has extended its services to include telecommunications, home insurance and online banking. In the long term, Selectra aims to be your one-stop home utilities comparison service — making it easier to compare, switch and move house with a single click.
Customers & the Planet
Selectra is more than a utilities comparison service. With a focus on green and renewable energy, we work to reduce CO2 emissions one switch at a time. In 2019, 327,000 residents and businesses in France switched their energy, broadband or mobile phone plan with Selectra. By doing so, they saved 8.3 million euros collectively and 113,000 tonnes of CO2 for the planet.
Selectra Worldwide
Selectra operates in 18 countries on four continents. Choose your country to compare contracts on the local Selectra website.
Selectra in Europe
Selectra in Asia & Oceania
Selectra in the Americas
Selectra Group head office: 66 Rue Sébastien Mercier, 75015 Paris, France. More from the Selectra Group.