MEGA Energie, A Belgian Supplier: Tariffs, Advice, Contact, and History

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Founded in 2013 by two entrepreneurs from Liege, Mega whose name is an acronym for “My Energy and GAs” is a relatively young player in the Belgian energy market. Mega Energie is a 100% Belgian supplier which positions itself as a supplier of gas and electricity offering green energy that is affordable for everyone. Thanks to high-quality customer service and transparent pricing, Mega quickly established itself on the Belgian market as an alternative to traditional suppliers. Present in Wallonia, Flanders, and in Brussels, Mega offers a local tariff at competitive prices.


Mega Energie: Packages and Tariffs

Mega stands out from its competitors and only offers 6 Mega tariffs grouped under 3 flagship packages: the Mega Super, Mega Easy and Mega Zen packages. The supplier’s goal is to offer the simplest packages so that consumers can make their choices quickly and in a far-sighted manner.

Therefore, you have the choice between the Mega Super package at a fixed or variable price, the Mega Easy package at a fixed or variable price, the Mega Zen 3 year package and finally the Mega Zen 5 year package. Each package provides 100% green electricity and also a Carbon Offset gas option.

Mega Easy Electricity and Gas Tariff

The Mega Easy package gives you the possibility to have a personalized package and to choose your means of payment. You can also choose between fixed and variable prices. A € 40 subscription fee must be paid to the supplier each year, whether you take the fixed or variable price option.

Mega Easy Electricity and Gas Tariff
Conditions Details
Tariff Fixed or variable price
Billing Direct Debit or Transfer
Client Service Personalised Customer Service
Mega Easy Fixed Tariff
Simple Meter
Annual Subscription Fee (€ / year) 40.000000
Energy Price (€ cent / kWh) 6.96000
Mega Easy Variable
Simple Meter
Annual Subscription Fee (€ / year) 40.000000
Energy Price (€ cent / kWh) 6.18000

Rates effective as of December 2020

Mega Super Electricity and Gas Tariff

With the Mega Super tariff, payment by the direct debit and quarterly billing are mandatory. It is important to note that an additional cost of 15 Euros will be applied if you opt instead for a monthly billing. No annual subscription fee is required for this Mega product.

Mega Super Electricity and Gas Tariff
Conditions Details
Tariff Lowest price on the market
Billing Quarterly Payment by Direct Debit
Client Service Online customer service only
Mega Super Fixed Tariff
Simple Meter
Annual Subscription Fee (€ / year)
Energy Price (€ cent / kWh) 6.96000
Mega Super Variable
Simple Meter
Annual Subscription Fee (€ / year)
Energy Price (€ cent / kWh) 6.96000

Rates effective as of December 2020

Mega Zen Electricity and Gas Tariff

The Mega Zen tariff is popular with consumers who want a long-term fixed price contract. You have the choice between a 3 year contract and a 5 year contract, which is unique to this supplier. The annual fee is around € 45 for a 3 year subscription and € 50 for a 5 year subscription.

Mega Zen Electricity and Gas Tariff
Conditions Details
Tariff Fixed price for upto 5 years
Billing Direct Debit or Transfer
Client Service Personalised Customer Service
Mega Zen 3 Year Fixed Tariff
Simple Meter
Annual Subscription Fee (€ / year) 45.000000
Energy Price (€ cent / kWh) 7.07000
Mega Zen 5 Year fixed Tariff
Simple Meter
Annual Subscription Fee (€ / year) 50.000000
Energy Price (€ cent / kWh) 8.00000

Rates effective as of December 2020

Want to subscribe to an energy contract with Mega? Call CallMePower at ☎ 02 588 02 45 for free english support !

Mega Energy Customer Reviews

Customer Reviews are divided into several categories: prices, customer service, payment method and contact channel. Overall, customer reviews are positive, especially when it comes to pricing as Mega is known to be competitive. Also, consumers support Mega as a national company and its commitment to the environment. Finally, consumers agree on the responsiveness of their customer service.

Entreprise belge, électricité verte, prix corrects ! Je soutiens !
[Belgian Business, Green Energy, and good prices! I support !] - From Juliette B. - Mega.be
Très bonne réactivité et à l'écoute du client.
[Very good response and attention to the customer] - From Annie V. - Mega.be

However, some negative points should be highlighted such as the fact that customers cannot pay their bill via Zoomit, a payment method used by many in Belgium.

Before subscribing to a supplier, it is advisable to know your annual or monthly energy consumption. If you are not aware of your consumption, CallMePower advisors can help you estimate your consumption and find the best tariff.

How Can I Contact Mega?

There are several ways you can contact Mega. You can call them by phone, website contact form, online chat service, or even through social media.

Contacting Mega Customer Service
Contact Method Details
☎️ By Phone at 04 268 20 00 Available Monday to Friday 9 am to 12:30 pm and 2 pm to 5 pm
📧 By Email to info@mega.be Mega promises to respond within 48 hours
✉️ By postal mail Rue Natalis, 2 - 4020 Liège
💻 By contact through MyMega Allows you to manage your contract at all times.

Do you wish to become a Mega customer or change suppliers? Below are the relevant contact numbers according to your needs.

Mega Phone Contacts
Reason for Contact Phone Number Times
Client Service and Home Move ☎ 04 268 20 00 Monday to Friday 9 am - 12:30 pm and 2 pm to 5 pm
Terminate your contract and change supplier

02 588 02 45

Monday to Friday 8 am to 7pm and saturday 830 am to 6 pm
Subscribe to an energy contract

02 588 02 45

Monday to Friday 8 am to 7pm and saturday 830 am to 6 pm

MyMega : Mega’s Customer Area

If you contract with Mega, you will be able to access your personal account space with your login details. You can use it to manage your personal data and your move. Below are the features available to you on MyMega :

  • Check your invoices
  • Manage your consumption
  • Manage your contract
  • Check deals: referrals, offer of competitive prices, etc.

Check and Reduce Your Energy Bills Thanks to MyMega

Thanks to the MyMega app, you can connect to your customer area at any time and view the status of your payments, modify your bank details, and even change your billing method.

Likewise, in the MyMega customer area, the supplier will offer you the most advantageous rate according to your consumption profile two months before the end of your contract. Also, as a mega customer, you can refer a new customer and enjoy reductions on your energy bill. The higher the number of referrals acquired, the more deductions you can benefit from.

Manage Your Move with MyMega

Home Move Mega

Are you moving homes with MyMega? You can manage it through your customer area. Not yet a Mega Customer? In this case, you will have to take out an energy contract with the supplier before the passage of your distribution network service operator (DSO).

Whatever the situation, you will need to provide the information below:

  1. Gas and electricity meter readings
  2. Contact details of the new tenant or owner
  3. Address to send the final bill to
  4. End date of your contract
Home Move

Are you moving and need a new electricity/gas contract ?

You can talk to our english speaking energy advisors for free.

Mega Energie’s History

Mega Green Energy

The liberalization of the energy market has removed the monopoly from the supplier Engie Electrabel. Today, consumers can choose from different providers, including Mega, an independent provider which launched in 2013.

Created by two people from Liège who care about the environment, the headquarters are located in Liège in Belgium. Mega Energie’s mission is to provide cheaper and toiler-made energy solutions. Mega’s objectives are to:

  • Provide the best prices on the market
  • Have the greenest energy, including the option of carbon neutral gas
  • Customized customer service with the subscription

Recognizd in particular for its group purchasing activities (collective switches), Mega provides energy in Wallonia, Flanders, and Brussels. The main reason they are popular is because they provide locally produced green electricity. They can also supply you with 100% carbon neutral natural gas.

In recent years, Mega has stood out for its commitment to making green energy accessible to all. To accomplish this, the supplier has invested in renewable energy, particularly solar and wind power.

Today, Mega is affected by the consequences of its split from IMG. Since 2019, Mega no longer has its own energy production. Therefore, it buys half of its energy directly from a green energy producer. The other half is purchased on the European Energy market and so partially contains energy from nuclear and coal sources.

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