All energy providers in Belgium tariffs, contracts and customer service

Energy providers in Belgium

Since the privatisation of the Belgian energy market, a lot has changed. ENGIE Electrabel, the former monopolist on the Belgian market, currently has to compete with multiple providers. Many new energy providers have been created and foreign providers — such as EDF (Luminus) — have entered the market. The privatisation of the energy market means providers now have to compete with each other for the consumer. This causes differences in prices of contracts, customer service standards and the extra services offered by providers.

Flanders is the region with the highest number of active energy providers. Some, such as Aspiravi Energy and Ebem, supply electricity and/or natural gas only in this region.

The energy market in Wallonia is very similar to the Flemish market, which is why most energy companies serve both regions. Only Cociter operates exclusively in Wallonia.

The energy market of Brussels works differently. Consumer protection is generally stronger, and the size of the market is relatively small, making Brussels less attractive for the energy providers — only a small number are currently active there: ENGIE, Luminus, TotalEnergies, Bolt and Brusol.

Types of energy suppliers in Belgium

Nowadays, energy suppliers have to work hard to convince consumers. They must be distinctive from the competition and offer an interesting package of services. As an energy comparator, we generally see four types of energy suppliers:

A supplier can belong to more than one category — for example, a full-service supplier that also delivers 100% green electricity. The "Tina Energy" supplier markets itself as green but uses nuclear energy combined with renewables to provide CO₂-neutral electricity, which does not fall under the green-supplier label.

How to switch energy suppliers in Belgium?

In Belgium, consumers are completely free to switch energy suppliers at any time. Even when the duration of your current contract has yet to end, you can switch without any additional costs. You only need to take into account the one-month cancellation period.

1. 1

   Request a new contract with a different provider

   Choose your new supplier and sign up with them — either online, by phone or via CallMePower.

2. 2

   Your new provider cancels the old contract

   Once confirmed, the new provider contacts your old provider to terminate the contract — you don't have to do anything yourself.

3. 3

   Send your meter readings to the regional distributor

   The grid operator for your region (Fluvius, ORES, Resa or Sibelga) contacts you for meter readings.

4. 4

   Receive and pay the final invoice

   A few weeks after sending the readings, you receive the final invoice from your old supplier. Once that's paid, the switch is complete.

Switch energy suppliers with CallMePower

CallMePower has been active on the Belgian energy market since 2015 and helped thousands of consumers and small businesses with switching contracts. We work together with multiple Belgian energy suppliers and can help you with comparing and switching, completely for free.