Eneco has been active on the Belgian energy market since 2011 and has grown into one of the largest energy suppliers in Belgium. On this page you will find all the information about Eneco, such as the current offers and how to contact the customer service.
Who is Eneco Belgium?
Eneco has now become a well-known name on the Belgian energy market. The originally Dutch company entered the Belgian market in 2011 and has since grown into the third largest supplier of electricity and natural gas.
Eneco offers electricity, natural gas and its services in Flanders and Wallonia. Eneco is therefore not yet active in the Brussels-Capital Region.
Eneco is strongly committed to renewable energy. All power supplied by Eneco is completely green power generated by wind energy or solar energy in Belgium. Due to the large investments, this supplier has also become an important green energy producer. These efforts are rewarded with good assessments from various environmental organisations, such as Greenpeace.
How many customers does Eneco Belgium have?
Eneco Belgium has grown very quickly in recent years. In the first quarter of 2023, Eneco had a market share in Flanders of 12.70% on the electricity market and 13.99% on the gas market. This makes Eneco the third largest provider in Flanders, after ENGIE and Luminus.
Subscribe to Eneco (Free service)
Contact CallMePower to subscribe to a contract with Eneco or to receive more information about their offers. (English- and Spanish-speaking advisors available)
Subscribe to Eneco (Free service)
Let us call you back to subscribe to a contract with Eneco or to receive more information about their offers. (English- and Spanish-speaking advisors available)
Contracts and tariffs Eneco
Eneco currently offers two different types of contracts: one fixed contract and one variable contract. The only difference between these contracts is that for one the prices will vary based on the current market prices and for the other one prices will stay the same during the duration of the contract.
The main characteristics of the Eneco contracts are:
- Standard green electricity
- Customer service by phone or online
- Free access to the customer zone and Eneco application
- Indefinite contract duration (prices for the fixed contract stay the same during the first year of the contract)
Extra services offered by Eneco
In addition to energy, Eneco has a very extensive range of Eneco services. Some examples of the services offered by Eneco in Belgium are:
- implementation of mandatory boiler maintenance ;
- insulation of a house;
- installation and maintenance of Eneco solar panels ;
- installation of a home battery;
- installation of a charging station for electric driving.
Eneco Comfort Bonus
Loyal customers are rewarded at Eneco with the Eneco Comfort Bonus assistance. The great thing is, you don't pay anything extra for the Comfort Bonus! What are you entitled to?
Customer for more than one month:
- Bicycle assistance throughout Europe;
- Assistance for your own electric car;
- 24/7 access to a network of professionals, for example to solve a water leak or key problem.
Customer for more than one year:
- All the above benefits;
- Additional assistance on white goods after factory warranty;
- Partial intervention in the payment of the energy bill in case of involuntary unemployment.
Subscribe to Eneco (Free service)
Contact CallMePower to subscribe to a contract with Eneco or to receive more information about their offers. (English- and Spanish-speaking advisors available)
Subscribe to Eneco (Free service)
Let us call you back to subscribe to a contract with Eneco or to receive more information about their offers. (English- and Spanish-speaking advisors available)
How to contact the Eneco customer service?
The customer service of Eneco can be reached in a few different ways, both on- and offline. In the overview below you can find the most important contact details of the customer service of Eneco Belgium.
| Contact method | Contact details Dutch | Contact details French |
|---|---|---|
| Eneco phone number | 📞 015 25 66 66 | 📞 010 23 97 96 |
| Online contact form | Eneco contact form (NL) | Eneco contact form (FR) |
Address Eneco Belgium
Eneco has two offices in Belgium, namely in Mechelen and Ghent. The Eneco office in Ghent belongs to Eneco Solar Belgium . The Eneco head office can be found in Mechelen at the address below. This is also the address for all your mail traffic directed to this supplier.
Eneco Belgium
Battelsesteenweg 455
2800 Mechelen
Belgium
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