Free
From a Mobile Vikings number
1976
Mobile Vikings customer service phone number, opening hours and contact details
By Maaike Zahn | Last updated on 15 April 2025
Mobile Vikings customers reach the customer service team on 1976. Want to become a Mobile Vikings customer? Subscribe via CallMePower — 24/7 online. On this page you'll find all the phone numbers, opening hours and contact options for Mobile Vikings.
1976
3 phone numbers
How do you contact Mobile Vikings?
Four channels, one goal: get your question answered as fast as possible. Pick whatever best matches your situation.
Call customer service
3 phone numbers with opening hours — general customer service, helpdesk and international.
See the numbersOnline customer area
My Viking — check invoices, manage your subscription and chat with customer service.
Open customer areaEmail or social media
Contact form or message via Facebook, X or Instagram.
See channelsFile a complaint
Try Mobile Vikings first, then the Telecommunications Ombudsman if you can't reach a resolution.
See procedureMobile Vikings phone numbers
Mobile Vikings has different phone numbers depending on your situation. Below you'll find each number with the cost and purpose.
Standard rate
From another Belgian number
04 56 19 19 76
Standard rate
From abroad
+32 456 19 19 76
Recommended when in doubt
CallMePower — free advice
02 588 25 47Compare Mobile Vikings with other Belgian operators — free and independent.
Mobile Vikings customer service opening hours
Not every Mobile Vikings service team is reachable at the same times. Below is a visual overview per service.
Telephone customer service
Weekdays
8:30 – 17:30
Saturday
—
Sunday & bank holidays
—
CallMePower
Weekdays
8:00 – 19:00
Saturday
9:00 – 18:00
Sunday & bank holidays
Closed
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My Viking — the online customer area
In My Viking you can handle many things yourself — often faster than by phone. Check invoices, change your subscription and get notifications about outages or new options.
Reach Mobile Vikings via email or social media
Prefer not to call? You can also reach Mobile Vikings digitally — via the online contact form or via the official social media channels. Both options are listed below, with the typical response time and the right channel for your question.
Mobile Vikings email & contact form
Mobile Vikings doesn't publish a direct customer email address. Use the contact form or online chat instead.
Open the Mobile Vikings contact formOnline chat available via My Viking.
Mobile Vikings social media
Follow or message Mobile Vikings via the official channels.
Procedures with Mobile Vikings
Moving, becoming a customer or cancelling — click on each card to see the full procedure.
Become a Mobile Vikings customer
Subscribe to a new Mobile Vikings plan.
- Online via CallMePower — subscribe to Mobile Vikings through our partner link, available 24/7.
Notify Mobile Vikings of your move
Change your address with Mobile Vikings — mobile or pack.
Your address change makes sure invoices, post and any visiting engineers reach you at the right address. The approach depends on the type of subscription.
Mobile-only subscription
Change your billing address directly in My Viking. Your number and plan remain unchanged.
Internet or pack subscription
Notify your move 2 to 4 weeks in advance — an engineer may need to visit the new address to activate the connection.
Details Mobile Vikings will need
- Customer or contract number
- Current and new address
- Planned moving date
- Phone number where the engineer can reach you
Cancel or switch from Mobile Vikings
Easy Switch, number portability or via CallMePower.
- Via CallMePower — cancel and subscribe to a new plan in one call.
- Easy Switch when switching internet or TV providers — no interruption to your connection.
- Number portability when switching mobile plans — keep your phone number.
- Via My Viking — manage your cancellation yourself.
Filing a complaint with Mobile Vikings
Stuck with an unresolved problem? Follow these three steps — the Telecommunications Ombudsman is your last resort.
1
Contact customer service
Describe the problem to Mobile Vikings customer service, mention earlier contact attempts and keep the reference number of your case.
2
File a formal complaint
No resolution? Ask for written confirmation in every interaction (by email or in My Viking) so you have a paper trail.
3
Ombudsman
Escalate to the Telecommunications Ombudsman — an independent body that mediates between you and the operator.
Frequently asked questions about Mobile Vikings customer service
Can't find your answer below? Call our Belgian advisor on 02 588 25 47 — free and pressure-free.
Customers call 1976 (free from a Mobile Vikings mobile) or 04 56 19 19 76 from another Belgian number. For advice or a new subscription, call CallMePower on 02 588 25 47.
From a Mobile Vikings mobile, call 1976 free of charge. From another Belgian number, 04 56 19 19 76 is charged at the standard rate of your operator.
Call +32 456 19 19 76 at the roaming rate of your foreign operator.
Mobile Vikings has no direct email address. Use My Viking or the support form; you can also send a message via Facebook or Instagram.
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