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From a Lycamobile number
1976
Lycamobile customer service phone number, opening hours and contact details
By Maaike Zahn | Last updated on 15 April 2025
Lycamobile customers reach the customer service team on 1976. On this page you'll find all the phone numbers, opening hours and contact options for Lycamobile.
1976
3 phone numbers
How do you contact Lycamobile?
Four channels, one goal: get your question answered as fast as possible. Pick whatever best matches your situation.
Call customer service
3 phone numbers with opening hours — general customer service, helpdesk and international.
See the numbersOnline customer area
My Lycamobile — check invoices, manage your subscription and chat with customer service.
Open customer areaEmail or social media
Contact form or message via Facebook, X or Instagram.
See channelsFile a complaint
Try Lycamobile first, then the Telecommunications Ombudsman if you can't reach a resolution.
See procedureLycamobile phone numbers
Lycamobile has different phone numbers depending on your situation. Below you'll find each number with the cost and purpose.
Standard rate
From another Belgian number
046 600 19 76
Standard rate
From abroad
+32 466 00 19 76
Recommended when in doubt
CallMePower — free advice
02 588 25 47Compare Lycamobile with other Belgian operators — free and independent.
Lycamobile customer service opening hours
Not every Lycamobile service team is reachable at the same times. Below is a visual overview per service.
Customer service
Weekdays
8:00 – 18:00
Saturday
8:00 – 18:00
Sunday & bank holidays
—
CallMePower
Weekdays
8:00 – 19:00
Saturday
9:00 – 18:00
Sunday & bank holidays
Closed
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Reach Lycamobile via email or social media
Prefer not to call? You can also reach Lycamobile digitally — via the online contact form or via the official social media channels. Both options are listed below, with the typical response time and the right channel for your question.
Lycamobile email & contact form
Lycamobile doesn't publish a direct customer email address. Use the contact form or online chat instead.
Open the Lycamobile contact formOnline chat available via My Lycamobile.
Lycamobile social media
Follow or message Lycamobile via the official channels.
Procedures with Lycamobile
Moving, becoming a customer or cancelling — click on each card to see the full procedure.
Become a Lycamobile customer
Subscribe to a new Lycamobile plan.
- Via the Lycamobile website — subscribe yourself online.
Notify Lycamobile of your move
Change your address with Lycamobile — mobile or pack.
Your address change makes sure invoices, post and any visiting engineers reach you at the right address. The approach depends on the type of subscription.
For a mobile-only plan it's enough to update your billing address in My Lycamobile — your number and plan stay the same.
Cancel or switch from Lycamobile
Easy Switch, number portability or via CallMePower.
- Via CallMePower — cancel and subscribe to a new plan in one call.
- Easy Switch when switching internet or TV providers — no interruption to your connection.
- Number portability when switching mobile plans — keep your phone number.
Filing a complaint with Lycamobile
Stuck with an unresolved problem? Follow these three steps — the Telecommunications Ombudsman is your last resort.
1
Contact customer service
Describe the problem to Lycamobile customer service, mention earlier contact attempts and keep the reference number of your case.
2
File a formal complaint
No resolution? Ask for written confirmation in every interaction (by email or in My Lycamobile) so you have a paper trail.
3
Ombudsman
Escalate to the Telecommunications Ombudsman — an independent body that mediates between you and the operator.
Frequently asked questions about Lycamobile customer service
Can't find your answer below? Call our Belgian advisor on 02 588 25 47 — free and pressure-free.
From a Lycamobile mobile, call 1976 (free). From another Belgian number, call 046 600 19 76. For advice or a new subscription, call CallMePower on 02 588 25 47.
From a Lycamobile mobile, call 1976 free of charge. From another number, there is no 0800 line.
Call +32 466 00 19 76 at the roaming rate of your foreign operator.
Lycamobile has no direct email address for customers. Use the contact form or get in touch via Facebook, Instagram or X.
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