Starlink Customer Service: Overview All Contact Options
Contacting Starlink is only possible through the webform, which you can find on the website of Starlink or in the personal customer zone. Be aware that the customer service of Starlink can only be reached in English. It is also possible to use the frequently asked questions on the website of Starlink.
Contact Info Starlink Customer Service
In the overview below, you find all the information regarding the contact options of Starlink.
| Contact Options | Information |
|---|---|
| Starlink webform | In the online customer zone (clients) or through the webform (guests) |
| Information service telecom |
Do you have questions about telecom, your contract or do you need help?
Our English-speaking advisors will help free of charge with all your questions and problems related to telecom. (free service)
Do you have questions about telecom or need help?
Our English-speaking advisors will help free of charge with all your questions and problems related to telecom. (free service)
How Do You Take Out a Starlink Contract?
Do you want to take out a contract with Starlink? You can do this yourself through the website of Starlink. It is, however, recommended to first compare all telecom offers before taking out a contract with Starlink. If you need help with this, you can contact the telecom experts of CallMePower: +32 2588 2547.
Points of Attention When Taking Out a Starlink Contract
Is the Starlink contract your first contract in Belgium? Do not forget to cancel, if necessary, your telecom contract in your previous country. Did you already have a broadband subscription in Belgium, do not forget to cancel this contract.
It is not possible to use Easy Switch when you want to subscribe to a different broadband provider and your previous broadband provider was Belgian. Starlink is not a Belgian provider, and Easy Switch only applies to Belgian providers.
How Do You Cancel a Starlink Contract?
Starlink offers a trial period of thirty days, which means that when you can cancel your Starlink contract in the first thirty days, you will get the first month and the materials reimbursed. Do not forget to send all the materials back to Starlink within these thirty days to get reimbursed.
Cancelling Starlink after the trial period has to be done through the online customer zone. It is not possible to use Easy Switch when you want to subscribe to a different broadband provider, since Starlink is not a Belgian provider and Easy Switch only applies to Belgian providers.
The Starlink Roam offers can also be paused for a short period of time. Pausing and re-activation your subscription can be done in the online customer zone.
Want to subscribe to a Belgian broadband or mobile phone provider?
Our English-speaking advisors will help you comparing all the providers, finding the best offer for you and taking out a new contract. (free service)
Want to subscribe to a Belgian broadband or mobile phone provider?
Let our English-speaking advisors call you back for help with comparing all the providers, finding the best offer for you and taking out a new contract. (free service)
What Do You Need To Do When You Move?
What you need to do when you move, you only have to change your address in the online customer zone. If you move abroad, do verify whether it is possible to use Starlink on your new address (other subscription prices may apply). Do not forget to bring all the materials with you, which you need to install the Starlink in your new place.