Mega Telecom Customer Service: Overview All Contact Options

Mega's phone number is: +32 1679 5702. To take out a Mega Telecom contract, you call: +32 2588 2547. Other contact options of Mega Telecom are the contact form on the website, the online chatbot and their Social Media.

Contact Info Mega Telecom Customer Service

In the overview below, you find all the information regarding the contact options of Mega Telecom, including the opening hours of the Mega Telecom customer service.

Mega Telecom has an elaborate FAQ-section on the website where you might be able to find the answer to your question in already.

It is not possible to call the Mega Telecom customer service free of charge.

How Do You Contact the Complaints Service of Mega Telecom?

If you want to file a complaint about Mega Telecom, you need to contact the customer service of Mega Telecom. It is recommended to do this through the online form, so you have written proof of the complaint and follow-up on it.

If you are not happy with the outcome of the complaint, you can contact the Ombudsman for Telecommunications. They work as a mediator between you and Mega Telecom, trying to find a solution both parties will be happy with. You can file a complaint through the website of the Ombudsman.

How Do You Take Out a Mega Telecom Contract?

Do you want to take out a contract with Mega Telecom? Call +32 2588 2547! It is also possible to take out a contract yourself through the website of Mega Telecom.

It is recommended to verify whether there is an Mega Telecom coverage on your address. Moreover, it is strongly advised to compare all telecom offers before taking out a contract with Mega Telecom. If you need help with this, you can contact the telecom experts of CallMePower for help: +32 2588 2547.

Points of Attention When Taking Out a Mega Telecom Contract

Is the Mega Telecom contract your first contract in Belgium? Do not forget to cancel, if necessary, your telecom contract in your previous country. Important to know as well is that it is not possible to keep your current phone number. Do not forget to inform important institutes and organizations (e.g. the government) and your family and friends about this change!

Do you currently already have a contract with a Belgium telecom provider? Switching of provider can be done in three ways:

• Call CallMePower for help with taking out a contract with Mega Telecom and cancelling your current contract.
• Take out a new contract yourself and inform Mega Telecom that you want to keep your current phone number. Mega Telecom will then take care of cancelling your current contract(s).
• Take out a new contract and cancel your current contract yourself.

How Do You Cancel a Mega Telecom Contract?

Are you no longer happy with Mega Telecom? If you want to switch to a different provider, you can call CallMePower for help with comparing telecom providers, taking out a new contract, and cancelling your current contract with Mega Telecom. You can reach our telecom experts on +32 2588 2547 or through the online chat.

You can also take out a contract with a new telecom provider yourself. If you want to keep your current phone number, you can inform your new provider about that during the ordering process. Your new provider will then cancel your phone subscription(s) with Mega Telecom.

Of course, you also have the possibility to cancel your Mega Telecom contracts yourself. To do this, you need to contact the customer service of Mega Telecom.

What Do You Need To Do When You Move?

What you need to do when you move, depends on the contracts you have taken out with Mega Telecom and where you move to:

• I move within Belgium
  You have to change your address in myMega from the old address to your new address.
• I move abroad
  Theoretically, it is possible to remain a customer with Mega Telecom, however, you might want to compare local offers with your Mega Telecom contract and decide for yourself how important it is to keep your Belgian phone number.